Job Description:

As an Agency Recruitment and Activation Officer, he/she will be responsible for identifying, recruiting,

and activating agents to represent our organisation. His primary goal will be to build a strong

network of agents who are motivated, knowledgeable, and aligned with our mission and values. By

effectively sourcing, screening, and onboarding agents, he will contribute to the growth and success of our agency.

Functions (Duties and Responsibilities):

1. Agent Sourcing and Recruitment:

• Develop and implement strategies to attract potential agents, including advertising,

networking, and referrals.

• Identify key talent pools and target demographics for agent recruitment.

• Conduct outreach activities such as job fairs, community events, and online campaigns to

attract prospective agents.

2. Screening and Selection:

• Review applications and resumes to identify qualified candidates.

• Conduct interviews and assessments to evaluate candidates suitability for the role of agent.

• Assess candidates knowledge, skills, experience, and alignment with organizational values.

3. Agent Activation and Onboarding:

• Facilitate the onboarding process for new agents, providing them with the necessary training,

resources, and support to succeed in their roles.

• Coordinate orientation sessions to familiarize new agents with our organization's mission,

policies, products, and services.

• Ensure that new agents are equipped with the tools and information they need to start

representing our agency effectively.

4. Relationship Management:

• Build and maintain strong relationships with agents, serving as their primary point of contact

and addressing any concerns or inquiries they may have.

• Provide ongoing support and guidance to agents, helping them to overcome challenges and

achieve their goals.

• Foster a positive and collaborative relationship with agents, promoting loyalty and

engagement.

5. Performance Monitoring and Support:

• Monitor the performance of agents and provide feedback and coaching as needed.

• Identify opportunities for training and development to enhance agents skills and

effectiveness.

• Recognize and reward agents for their achievements and contributions to the agency.

6. Documentation and Compliance:

• Maintain accurate records of agent information, including contracts, certifications, and

performance evaluations.

Ensure compliance with relevant regulations and internal policies governing agent recruitment and

Activation.

Job Skills And Qualifications:

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.

• Proven experience in recruitment, sales, or a similar role, preferably in the insurance, real

estate, or financial services industry.

• Strong interpersonal and communication skills, with the ability to build rapport and establish

trust with agents.

People and Culture

• Excellent organizational skills and attention to detail, with the ability to manage multiple

tasks simultaneously.

• Knowledge of relevant laws and regulations governing agent recruitment and employment.

Attributes:

• Results-Driven: Focused on achieving recruitment targets and activating high-performing

agents.

• Relationship Builder: Able to establish and maintain strong relationships with agents and

stakeholders.

• Problem Solver: Capable of identifying challenges and finding effective solutions.

• Team Player: Collaborates with colleagues and stakeholders to achieve common goals.

• Adaptability: Adapts to changing circumstances and priorities in a dynamic environment

Branch Recruitment Officer - various location