Position Overview

We are looking for an experienced and results-driven Recruitment Manager to oversee and elevate our talent acquisition operations. In this dual-impact role, you will be responsible for managing end-to-end recruitment strategies to fulfill both client-based staffing requirements and internal company growth needs.

You will lead a team of recruiters, optimize recruitment workflows, manage key client relationships, and ensure we attract, hire, and retain top-tier talent across various industries.

Key Responsibilities

Strategy & Team Leadership

Lead, mentor, and performance-manage a team of recruiters and talent acquisition specialists.
Set, monitor, and report on team KPIs, SLAs, and recruitment metrics (e.g., Time-to-Hire, Cost-per-Hire, Fulfillment Rate, Quality-of-Hire).
Develop and execute scalable sourcing strategies for both high-volume staffing and specialized niche roles.

Client-Based Recruitment Operations

Act as a strategic talent advisor to key business clients, understanding their business goals and talent requirements.
Oversee candidate pipelines to ensure timely delivery of qualified shortlists to clients.
Serve as an escalation point for complex recruitment challenges, client feedback, or high-priority accounts.

Internal Company Hiring

Partner with internal department heads (Sales, Operations, HR, Tech, etc.) to project headcount needs and plan internal talent pipelines.
Champion the company's employer brand to attract high-performing internal staff.
Oversee the internal candidate experience from initial screening through onboarding.

Process Optimization & Compliance

Evaluate and optimize recruitment tools, ATS (Applicant Tracking System), job boards, and AI/automation vendors.
Ensure all recruitment practices adhere to labor laws, data privacy regulations, and equal opportunity standards.
Conduct regular market research on compensation trends, talent availability, and industry shifts.

Qualifications & Requirements

Experience: 5+ years of full-lifecycle recruitment experience, with at least 2–3 years in a lead or managerial capacity within a staffing agency or recruitment firm.
Dual-Scope Expertise: Proven track record of successfully managing both agency client fulfillment and internal corporate hiring.
Leadership: Strong team management, coaching, and performance-tracking skills.
Technical Proficiency: Deep familiarity with modern ATS platforms, CRM tools, LinkedIn Recruiter, and digital sourcing methods.
Client Management: Exceptional stakeholder management, negotiation, and communication skills.
Data-Driven: Proficiency in leveraging analytics to refine recruitment processes and present reports to executive leadership.

Recruitment Services Manager