We're on the hunt for a Senior Account Manager who knows how to lead with empathy, execute with excellence, and inspire with purpose. At Hepmil Philippines, we partner with creators and brands to shape culture through meaningful and entertaining content and we need someone who can manage key accounts, steer creative campaigns, and mobilize teams to achieve more, together.

This role is perfect for a client-first, solutions-driven leader who thrives in fast-paced environments, embraces new ways of working, and empowers others to do the same.

What You'll Do

Account Management & Client Growth

Manage and grow key client accounts into long-term partnerships or retainers
Serve as the internal voice of the client ensuring their objectives are reflected in campaign execution
Drive client satisfaction, retention, and campaign success

Creative Strategy & Campaign Leadership

Lead the development and delivery of creator-led campaigns that are creative, relevant, and on-brand
Elevate the quality of proposals by bringing strong creative instincts and platform fluency
Co-create award-winning campaigns in partnership with clients and agencies

Collaborative Problem Solving & Process Innovation

Solve challenges proactively by fostering alignment between client expectations and internal delivery
Apply Adaptive Process Design quickly crafting and implementing new procedures to seize emerging opportunities
Promote Collaborative Objective Thinking working across teams to shape solutions, improve workflows, and enhance internal collaboration

Mentorship & Team Leadership

Act as a mentor and role model to junior team members, guiding them through client interactions, execution, and growth
Set clear direction and lead by example to align the team on shared goals
Encourage initiative and innovation through Team Mobilisation Proficiency, enabling the team to surface and own fresh opportunities

Emotional Intelligence & Culture Building

Foster a psychologically safe, people-first environment
Demonstrate self-awareness and empathy in leadership creating stronger relationships and boosting team morale
Champion cross-functional collaboration to bring campaigns to life with positive energy and clarity

What You'll Bring

5+ years of experience in client/account management in digital media, influencer marketing, or creative campaigns
Proven ability to manage high-value clients and mentor team members
Strong creative sensibility you know what works in today's digital-first landscape
Excellent communication, stakeholder management, and project leadership skills
Experience with fast-paced timelines, cross-functional teams, and influencer/creator partnerships
Strategic mindset with the ability to turn complexity into clarity
A passion for people, process, and progress

Sr. Account Manager