customer service standards, quality assurance principles, knowledge of travel industry operations, Time Management, problem-solving skills, BPO systems tools and software, team leader experience, workforce management

customer service standards, quality assurance principles, knowledge of travel industry operations, Time Management, BPO systems tools and software, problem-solving skills, team leader experience, workforce management

sales performance , data-entry, call center operations management, customer service processes, Service Quality, quality assurance strategies, Microsoft Office Suite, workforce management