SAP, CRM Tools, Salesforce, Analytical Skills, problem-solving skills, customer portals

lead qualification , Salesforce CRM (SFDC), business workflows , Lead Generation, AI tools, Operational Management, Enterprise application software, Microsoft Office Suite

customer communication , SAP, order delays, CRM Tools, credits returns and exception management, lead times, end-to-end order management, Customer Service Operations, Audit Compliance, Case Management, Excel proficiency, stock availability, SLA tracking, Production Planning, Manufacturing Operations, documentation standards, cross-functional coordination, DIFOT tracking

Ms Office, CRM Tools, Ophthalmic products, Scientific detailing, Product detailing, Product Presentations, Promotional strategies, Territory Management

Salesforce, AI tools, Gong, Outreach, LinkedIn Navigator