Role Overview

RedPandas is a growing HubSpot Partner, helping our clients optimise their sales and marketing processes through seamless HubSpot implementations, migrations, and ongoing support. We're looking for a HubSpot Implementation Specialist to work closely with our Head of HubSpot, translating client strategy into practical HubSpot solutions and driving implementation execution from planning through delivery. You'll be the one turning a client conversation into a working, well-documented build, not just following a spec.

Key Responsibilities

Attend client strategy meetings alongside the Head of HubSpot, capturing business requirements and translating discussions into clear implementation plans, tasks, and action items.
Analyse client requirements and design, build, and optimise HubSpot-native solutions, including workflows, automations, pipelines, properties, forms, and CRM configurations.
Identify dependencies, potential risks, and downstream impacts before implementation.
Test, troubleshoot, and validate HubSpot solutions to ensure they work as intended before client delivery.
Manage implementation tasks and documentation in ClickUp to support smooth project delivery.
Collaborate closely with the Head of HubSpot to refine solutions and provide recommendations that improve client outcomes.
Continuously identify opportunities to improve processes, documentation, and overall delivery quality.

Required Experience & Skills

At least 3-5 years of hands-on HubSpot experience, including implementing and optimising CRM solutions across workflows, automations, pipelines, properties, forms, and reporting.
Experience working across multiple HubSpot Hubs, including Sales Hub, Marketing Hub, Service Hub, CMS, and/or Operations Hub.
Strong analytical and problem-solving skills, with the ability to translate business requirements into practical HubSpot solutions and anticipate downstream impacts.
Excellent troubleshooting, testing, and attention to detail when implementing CRM solutions.
Highly organised, with experience managing multiple implementation tasks using ClickUp or a similar project management platform.
Experience documenting business processes, implementation requirements, workflows, and solutions.
Strong written and verbal communication skills, with confidence translating requirements into actionable solutions.
A proactive, commercially minded approach, with strong ownership, accountability, and curiosity about how businesses operate.
Comfortable using AI tools and adopting new technologies to improve efficiency.

Preferred / Desirable Skills

Experience working in a HubSpot consultancy, HubSpot partner agency, digital agency, or other client services environment.
Exposure to CRM migrations, system integrations, or revenue operations (RevOps) projects.
Familiarity with APIs, third-party integrations, or connected business systems (no coding required).
Experience providing recommendations to improve business processes, rather than simply executing tasks.
Experience supporting client discovery sessions, solution workshops, or implementation consulting engagements.
Experience working in a startup, consultancy, or entrepreneurial environment where ownership and initiative were required.
An entrepreneurial mindset, with experience owning, building, or helping grow a business, venture, or function.

Performance Expectations

Implementation plans accurately reflect client strategy discussions, with clear tasks and action items.
HubSpot solutions are tested and validated before client delivery, with minimal post-launch issues.
Risks and dependencies are flagged proactively, before they affect implementation timelines.
ClickUp documentation is kept current and clear enough for others to pick up work seamlessly.
You bring recommendations, not just task completion, to improve client outcomes.

Work Arrangement

100% remote, based in the Philippines.
Full-time.
Working hours 8:00 AM – 5:00 PM AEST, reporting to our Australian team.

Why Join RedPandas

Learn more about digital marketing and client delivery here than almost anywhere else: our leadership team has spoken on world stages and is genuinely invested in developing your career.
A flat, fast-moving structure where your initiative and ideas get noticed rather than lost in process.
A psychologically safe team culture: we want you to feel able to be yourself, take risks, and speak up without fear of it costing you.
Real ownership from day one, working directly with our Head of HubSpot rather than being buried in a large team.
A team that has your back: we pitch in for each other and expect the same in return.