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UCT is looking for a talented Customer Program Specialist II to join us in Cebu!

The Customer Program Specialist II plays a key role in driving the success of assigned product lines or commodities. This individual applies strong analytical and business skills to manage product lifecycle execution, including forecasting, market alignment, and cross-functional coordination. The role involves ownership of defined product areas and supports broader product line strategy, new product development, and customer engagement.

Essential Duties and Responsibilities:

Assist the Product Line Manager in the following activities;

Executes strategies for product line growth, market penetration, and diversification
Collaborates with engineering to execute product and technology roadmaps
Develops forecasts and supports P&L management for assigned products
Creates business cases for product enhancements and extensions
Communicates product line status, risks, and performance metrics to stakeholders
Partners with Sales, Marketing, and customers to align product capabilities and demand
Works with Operations, AO, and Finance to improve margin models and execution efficiency
Identifies risks and drives mitigation planning
Supports continuous improvement and resolves business bottlenecks
Develops competitive analysis and market insights
Partners with Sales and Business Development leadership to improve product line business pricing strategies for new customer business.
Partners with engineering to develop and execute the technology and product roadmaps.

Knowledge, Skills and Abilities:

Aptitude & willingness to learn (Learning by doing) the following activities;

Strong analytical and business acumen
Ability to manage product line performance with moderate independence
Cross-functional collaboration and influencing skills
Strong communication and presentation skills
Experience with product lifecycle management (PLM)
Project management and organizational capability
Continuous improvement mindset

Educational/Certification Requirement:

BA/BS degree in business administration, operations management, or technical discipline. Four year college degree from an accredited institution.
Masters or MBA (Preferred)

Experience Requirement:

Work Experience:

3-6 years experience in product management, engineering, operations, or related roles
Experience in semiconductor or technical manufacturing industry preferred
Physical Demands and Working Conditions:
Work is performed primarily in an office environment. Ability to sit for extended periods, use computer systems, and communicate with stakeholders. May require occasional travel. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands and Working Conditions:This section is required for compliance with the Americans with Disabilities Acts (ADA)

Criteria:

Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work is performed primarily in office environment

Physical Demands :

Ability to kneel, reach, walk, push, pull and grasp.
Ability to lift up to 25 lbs.
Ability to move arms, hands and fingers
Ability to sit for sustained periods of time.
Required to wear personal protective equipment.
Ability to talk on phone and use computer for extended periods of time may be required.

Environmental Exposure:

Required to wear personal protective equipment where applicable.
Subject to frequent interruptions.
Ability to talk on phone and use computer for extended periods of time may be required.
May involve exposure to moderate noise levels from printers, faxes, computers etc.

Overnight Travel:

15% overnight travel

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

Customer Program Spec II