Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

The Recruitment Specialist is responsible for in–bound, active candidate processing which involves reviewing and screening candidate applications from a variety of sourcing channels and presenting the most qualified to be interviewed by the client.

Manage an individual requisition load, working directly with the Hiring Manager from discovery intake to offer negotiation or form part of a sourcing team, supplying active candidates for requisitions managed by the IBM Talent Acquisition Business Partners.

They will act as the first point of contact for active candidates and will be able to convey the client's EVP and talk knowledgably about the company, industry, and role opportunity.

Key Responsibilities

May participate in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines, and sourcing strategies
Use screening and selection criteria to identify qualified active candidates against prescribed scoring criteria via resume review, pre–recorded interview, scripted interview, or a combination
Notify relevant candidates within the ATS/CRM on opportunities
Acts as a brand ambassador to engage active candidates and retain their interest in the client's company
Screens and submits candidate short lists to the Hiring Manager or TABPs and provides requisition status updates as required
Reviews the relevant strength and size of the candidate pool to determine with the TABP if additional sourcing activities are required
Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account
Keep systems accurately updated as required
Support end-to-end US recruitment activities, including sourcing, screening, scheduling interviews, and ensuring compliance with US hiring practices, employment regulations, and client specific recruitment requirements.
Hospitality Industry Recruitment Expertise: Demonstrated ability to identify, attract, and assess talent across hospitality functions, including hotel operations, food & beverage, guest services, housekeeping, and management roles.

Required Technical And Professional Expertise

At least 4+ years of recruitment experience, with sourcing expertise in either an in–house, RPO or agency role
At least 2 years experience with a web-based applicant tracking system
At least 2 years knowledge of functional recruitment best practices
Experience in US Recruitment and Hospitality Management is preferred, with demonstrated ability to manage stakeholder relationships, provide excellent customer service, and support high-volume hiring initiatives.

Preferred Technical And Professional Experience

Has RPO experience with hiring management exposure and/or experience
Has experience managing stakeholder relationships, including hiring managers and business leaders, with the ability to provide consultative recruitment support, influence hiring decisions, and deliver exceptional customer service.

Recruitment Specialist (RPO)