About The Role

We are looking for confident and enthusiastic Customer Service & Property Sales Representatives to join our growing team and support a UK-based client. This role is ideal for someone with strong English communication skills who enjoys speaking with customers, building rapport, and having professional conversations over the phone. You will communicate with prospective customers, introduce the company's services, understand their requirements, and identify potential opportunities. You'll also maintain accurate customer records, schedule appointments, and follow up with prospects.

Key Responsibilities

Make outbound calls to prospective business customers using a provided database
Communicate confidently and professionally with UK-based customers
Introduce the company's services and provide clear and accurate information
Build rapport and develop positive relationships with prospective customers
Ask relevant questions to understand customer needs and identify potential opportunities
Use your understanding of property and sales to engage prospects where relevant
Qualify interested prospects and schedule appointments or follow-up conversations
Handle customer questions and initial objections professionally
Follow up with prospective customers and maintain regular communication
Maintain accurate customer information, call notes, and outcomes within the CRM

About You

Experience in Customer Service, BPO, Call Centre, Sales, Property Sales, Estate Agency, Lead Generation, Appointment Setting, or a similar customer-facing role is preferred
Knowledge or experience in property sales or the UK property market is highly desirable
Excellent spoken and written English communication skills
Confident and comfortable speaking with customers over the phone
Strong interpersonal and rapport-building skills
Professional and friendly telephone manner
Comfortable making a high volume of outbound calls
Good listening and questioning skills
Self-motivated and comfortable working towards performance targets
Organised with good attention to detail

Benefits

Full-time employment
Government contributions (SSS, PhilHealth, Pag-Ibig)
Opportunity to work with UK-based clients
Friendly and supportive team environment

Customer Service & Property Sales Representative (Onsite Work)