Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level
Associate

Job Description & Summary
This role is designed for Mandarin-speaking professionals who are interested in building a career in Financial Crime and compliance.

Successful candidates will support the translation, review, and analysis of Mandarin and English documentation while receiving structured training in Know Your Customer (KYC), Customer Due Diligence (CDD), and Financial Crime operations.

We welcome fresh graduates, career shifters, translators, language specialists, and professionals from diverse backgrounds who possess strong Mandarin language proficiency and are eager to learn.

Success in this role depends on strong language skills, analytical thinking, attention to detail, and the ability to work effectively in a structured, quality-driven environment.

Open to applicants residing in Manila and Davao.

Key Responsibilities:

As a Mandarin Translator / Analyst, you will:

Translate, review, and analyze Mandarin and English documents related to customer due diligence and compliance activities
Support KYC, periodic reviews, and customer due diligence processes
Conduct research using internal systems, public sources, and regulatory databases
Review customer information and supporting documentation to ensure completeness and accuracy
Accurately document findings, observations, and decisions in required systems and templates
Perform name screening, background research, and verification activities in accordance with established procedures
Identify and escalate potential risks, discrepancies, and information gaps
Support quality assurance and documentation requirements for Financial Crime and KYC reviews
Collaborate with stakeholders and team members across different jurisdictions
Participate in training, coaching, and capability development programs

For Senior Associate level:

Support quality reviews and workflow coordination
Provide guidance and coaching to junior team members
Serve as a point of contact for Mandarin-language related queries and escalations
Support process improvement and knowledge-sharing initiatives

What We Are Looking For:

Bachelor's degree in any discipline
Strong Mandarin Chinese language proficiency (Traditional Chinese preferred)
Ability to read, write, and communicate professionally in both Mandarin and English
Fresh graduates are welcome to apply
Experience in translation, interpretation, customer service, business process outsourcing (BPO), shared services, operations, compliance, or financial services is an advantage but not required
Prior experience in KYC, AML, Financial Crime, Risk, or Compliance is an advantage but not required
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Proficiency in Microsoft Office applications

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support, Emotional Regulation, Empathy, Ethics Training + 25 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
Yes

Job Posting End Date

Mandarin Translator Analyst (Davao)