Role Summary:

The Transaction Monitoring Quality Control (TM QC) role is responsible for independently reviewing completed transaction monitoring alerts and investigations to validate decision-making, documentation quality, and adherence to client and regulatory standards.

This role focuses on quality assurance, risk assessment, and structured feedback to ensure consistency, accuracy, and regulatory defensibility across transaction monitoring delivery. TM QC professionals act as a key quality gate prior to case closure or escalation.

Key Responsibilities:

As a TM Quality Control professional, you will be responsible for:

Performing independent quality reviews of completed TM alerts and investigations prior to closure or escalation
Validating alert disposition decisions (e.g., true hit / false positive) based on risk indicators, transaction behavior, and supporting documentation
Reviewing the completeness, accuracy, and clarity of investigation narratives and supporting evidence
Ensuring compliance with AML regulations, client TM frameworks, typology guidance, and internal procedures
Identifying quality gaps, decision inconsistencies, and documentation deficiencies requiring remediation
Providing clear, structured feedback to TM analysts to support quality uplift and investigation consistency
Escalating material quality issues, potential regulatory risks, or decision concerns through defined governance channels
Tracking recurring quality findings and contributing insights for training and process improvement initiatives
Participating in calibration sessions to align review standards across delivery teams
Supporting audits, client reviews, and internal assurance activities as required
Collaborating with Team Leaders, SMEs, and delivery stakeholders to ensure consistent quality outcomes
Ensuring timely and accurate tracker updates, including quality checklists
Driving quality assurance while fostering analyst development through coaching and mentoring
Providing support on policy- and process-related inquiries
Supporting ad hoc operational and leadership tasks as required

What We Are Looking For

Required Qualifications & Experience

Bachelor's degree or college graduate in Accounting, Finance, Business, Economics, or a related field
Typically 3+ years of experience in Transaction Monitoring, AML investigations, or related financial crime operations
Strong understanding of TM alert workflows, AML typologies, and risk indicators
Prior experience performing quality reviews, second-level checks, or peer reviews is highly preferred
Strong analytical and critical thinking skills
High attention to detail with sound judgment in decision validation
Strong written and verbal communication skills, with the ability to produce clear, detailed narrative reports
Intermediate proficiency in Microsoft Excel and other MS Office tools
Demonstrated leadership and mentoring skills, with the ability to promote and sustain high-quality performance within the team.

Certifications (Advantage):

AML- or financial crime–related certifications such as CTMA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and strong understanding of alert dispositions and investigations are prioritized.

Must be amenable to work ONSITE from Mondays - Fridays in Ayala, Makati under a shifting schedule.

AML Transaction Monitoring Senior Associate