About The Job

We are seeking a detail-oriented Billing & Accounts Receivable Specialist with 2+ years of experience to manage billing operations, customer billing inquiries, and administrative support. The ideal candidate will ensure timely and accurate invoicing, maintain billing records, support collections activities, and provide exceptional customer service while collaborating with internal teams.

Job Details

Employment Type: Full-Time Independent Contractor
Department: Finance and Accounting
Job Level: Intermediate
Experience: 2 Years
Business Model: SaaP (Service-as-a-Product), SaaS (Software as a Service), Subscription

Required Skills

General Skills: Financial Data , Account Management, Financial Systems, Financial Reporting
Soft Skills: Analytical Model , Data Management , Positive Attitude, Team Collaboration, Active Listening, Problem Solving, Attention to Detail, Communication, Time Management, Analytical Thinking

Responsibilities

Process all corporate and station-generated billing transactions and related documentation under the guidance of the Corporate Billing Supervisor and Controller.
Prepare, review, and submit invoices accurately and on time.
Manage all portal and Electronic Data Interchange (EDI) billing processes.
Provide phone and customer support during regular business hours (Monday through Friday, until 5:00 PM).
Respond to customer inquiries regarding Proofs of Delivery (PODs), supporting documentation, invoices, billing discrepancies, and rate-related questions.
Investigate customer billing disputes and outstanding balances in collaboration with dispatch and operations teams, recommending appropriate actions such as collections, account closure, or revised payment terms.
Generate and distribute weekly Unbilled Revenue Reports to all station locations and coordinate with managers to ensure timely follow-up. Escalate unresolved items to the Corporate Billing Supervisor.
Maintain accurate filing of invoices, supporting documentation, payment records, and other billing-related files in both digital and physical formats.
Ensure all billing records and administrative documents are organized, current, and compliant with company record-keeping standards.
Provide general administrative and office support as needed.
Perform other duties and special projects as assigned.

Qualifications

2+ years of experience in billing, accounts receivable, invoicing, or a related accounting/administrative role.
Experience with customer service and handling billing inquiries.
Familiarity with EDI and customer billing portals is highly preferred.
Previous experience in transportation billing is preferred
Customer Service or Virtual Assistant experience supporting biling for a trucking/logistics company is also ideal.
Must have an understanding on trucking/freight terminology.
Strong attention to detail with excellent organizational and time management skills.
Ability to investigate and resolve billing discrepancies efficiently.
Proficient in Microsoft Office, particularly Excel, and accounting or billing software.
Excellent written and verbal communication skills.
Ability to work independently while collaborating effectively with cross-functional teams.

Salary & Benefits

Pay: Hourly, $ 5.00 – 6.50
Benefits:

Working Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

Additional Requirements

Tech Requirements: Windows
Language: English

About The Company

1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.