3PL dashboards, Customer Support, Order systems, Returns flows, Excellent written English

Saas, Salesforce, Customer Support, zendesk, Live Chat, intercom, Troubleshooting, Freshdesk

Digital Genius, AI-driven customer support tools, Dixa

Time Management, De-escalation techniques, Active Listening, Multitasking under pressure, Experience in BPO or enterprise customer support, Live chat ticketing systems, Basic troubleshooting for SaaS or tech products

Business Administration, Customer service

CRM platforms, SaaS platform, communication, Problem-solving, ability to learn new software platforms quickly, live chat customer support, Critical Thinking

Scheduling Tools, customer support software, CRM platforms

Troubleshooting Skills, Web Applications, Ms Office, multitasking abilities, excellent English communication, fast and accurate typing, sharp comprehension