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Skills:
Ibm Watson, Cisco, Amazon Connect, Genesys, Avaya, Conversational Agents, Google CES, Microsoft PVA, Customer experience solutions, LLM based topic modelling, CX management, Google Gen AI, Amazon Lex, Sprinklr, Khoros, Decibel Generators, Generative Fallback Playbooks, CCaaS, Agent Assist, Vertex AI, Conversational AI, nuance, Google Gemini, Agile delivery, LLM Agent Assist, Conversational Insights
