Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level
Senior Associate

Job Description & Summary
The KYC Quality Control (QC) role is responsible for independently reviewing KYC profiles to ensure adherence to client policies, regulatory requirements, and internal quality standards prior to approval or submission.

This role focuses on quality assurance, risk identification, and coaching rather than case production. Quality control responsibilities are assigned according to demonstrated capability, experience, and sound judgment.

As a KYC Quality Control professional, you will be responsible for:

Performing independent quality reviews of completed KYC and CDD profiles for both individual and entity clients prior to approval
Assessing compliance with AML regulations, client-specific KYC policies, and internal procedures
Identifying quality gaps, documentation issues, and risk-related concerns requiring remediation
Providing clear, structured feedback to analysts to support quality improvement and capability building
Documenting review outcomes, findings, and decisions in relevant systems and tools
Escalating material quality, policy, or regulatory issues in accordance with defined governance processes
Monitoring recurring errors and identifying trends to support training and process improvements
Participating in quality calibration sessions and team discussions to align review standards
Supporting audits, client reviews, and internal quality assurance initiatives as required
Collaborating with Team Leaders, SMEs, and delivery stakeholders to ensure consistent quality outcomes

#PWCSEACPH #PWCSEAC

Required Qualifications & Experience

Bachelor's degree or college graduate in Accounting, Finance, Business, Economics, or a related field
Typically 3+ years of experience in KYC, CDD, AML operations, or related financial crime functions
Strong understanding of KYC regulatory requirements, client policies, and risk assessment principles
Experience performing quality reviews, approvals, or second-line checks is highly preferred
Strong analytical and critical thinking skills
High attention to detail and sound judgment in risk assessment
Strong written and verbal communication skills
Demonstrated leadership and mentoring skills, with the ability to promote and sustain high-quality performance within the team.
Intermediate proficiency in Microsoft Excel and other MS Office tools

Certifications (Advantage):

AML- or financial crime–related certifications such as CKYCA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and strong understanding of KYC regulatory requirements are prioritized.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support, Embracing Change + 30 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
Yes

Job Posting End Date

AML KYC QC/QA Senior Associate (Davao)