Who We Are

Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including:

A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks across influencer marketing, paid media, performance creative, and conversion optimization

We partner with over 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 185+ operators, analysts, strategists, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.

As we continue to scale, we're looking for an exceptional operator to build the systems, accountability, and execution engine that will power the next chapter of our company.

The Role

We are looking for a Head of Operations to build and lead the operating system of Advantage HQ.

This is not an operations manager role.

This is a company-building role.

Your mission is simple: build the systems, rhythms, and accountability that allow Advantage HQ to scale from 185 people today to hundreds more over the coming years without sacrificing speed, quality, or client outcomes.

You will be responsible for ensuring the business consistently delivers what we promise.

That means our client delivery teams execute on time, every time. Finance operates with accuracy and visibility. Talent & People attracts and develops exceptional people. Every department understands what success looks like, how it is measured, and is accountable for achieving it.

When the company grows, it should become more efficient—not more chaotic.

You will partner directly with the CEO and department leaders to remove bottlenecks, improve execution, implement scalable systems, and build the infrastructure that allows the business to operate predictably at scale.

Success in this role means leadership spends less time firefighting and more time building the future.

What You Will Own

Client Delivery Execution

Own operational excellence across our entire client delivery organization
Ensure every client receives what we promised, on time and at the highest standard
Build operating rhythms that proactively identify delivery risks before they become client problems
Drive accountability across project management, account management, creative, media buying, influencer operations, and cross-functional delivery teams
Improve execution speed, quality, and predictability across every client engagement

Building the Company's Operating System

Design and continuously improve how the company operates
Build scalable systems, SOPs, dashboards, reporting, and operating cadences
Leverage AI, automation, and technology to eliminate manual work and improve efficiency
Standardize processes without creating bureaucracy
Remove operational bottlenecks before they slow the business down
Ensure every department has clear KPIs, ownership, and visibility into performance

Finance Operations

Lead operational excellence across Finance
Ensure budgeting, forecasting, payroll, invoicing, collections, reporting, and financial controls operate accurately and on time
Build financial visibility that enables leadership to make faster and better decisions
Improve operational planning and resource allocation across the business

Talent & People Operations

Lead the Talent & People function and ensure recruiting, onboarding, employee support, and people operations run efficiently
Ensure hiring keeps pace with company growth and critical positions are filled quickly
Build systems that improve employee experience while maintaining high standards and accountability
Support leadership in building high-performing teams

Cross-Functional Execution

Ensure every department works together effectively
Lead weekly business reviews and operational planning
Drive company-wide initiatives from planning through execution
Hold teams accountable to commitments, deadlines, and measurable outcomes
Create visibility into company performance through dashboards, KPIs, and reporting

Leadership Partnership

Serve as the CEO's strategic partner on execution and operational scaling
Bring solutions instead of problems
Build systems that reduce founder dependency
Help transform the business from reactive execution into predictable operational excellence

What We Are Looking For

7-12+ years of operations leadership experience in a fast-growing company
Experience leading multiple business functions simultaneously, including client operations, finance, and people operations
Experience scaling organizations through periods of rapid growth
Strong understanding of operational systems, financial management, organizational design, and performance management
Proven ability to build scalable processes that improve execution
Strong commercial judgment and the ability to balance client outcomes with operational efficiency
Exceptional leadership, communication, and decision-making skills
Highly analytical with a bias toward action and ownership
Comfortable operating in fast-moving environments with ambiguity and constant change

Ideal Experience

Experience scaling organizations from approximately 100 employees to 300+ employees
Experience leading operations in an agency, professional services business, SaaS company, or high-growth startup
Experience in Entrepreneurial Operating System (EOS)
Experience managing globally distributed teams
Experience implementing AI and automation to improve operational efficiency
Experience partnering directly with founders and executive teams

You Will Probably Love This Role If...

You enjoy bringing order to complexity
You naturally spot inefficiencies that others overlook
You care deeply about execution and follow-through
You thrive on building systems that allow teams to perform at a higher level
You believe accountability creates freedom
You enjoy solving problems before they become crises
You get satisfaction from seeing hundreds of people execute successfully because of systems you built

Compensation & Location

$40,000 - $90,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
We are open to candidates globally, with a strong preference for candidates based in the Philippines
We care far more about ownership, judgment, and execution than geography

If you're excited by building systems, leading teams, solving complex operational challenges, and helping a high-growth company scale, we'd love to hear from you.

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Head of Operations (Remote)