Senior Analyst, QTC Customer Service (CS) & Sales and Distribution (SD)

Location : Bangalore

About SPX FLOW

SPX FLOW, Inc. manufactures and supplies engineered flow components, process equipment, and turn-key systems. The Company offers 20 brands of pumps, valves, mixes, air dryers, hydraulic tools, homogenizers, separators, and heat exchangers, filtration solutions as well as aftermarket parts and services.

We serve food and beverage, health, and industrial manufacturers, bringing together trusted brands and technologies to meet new consumer expectations and anticipate industry trends. Many of your household goods & favorite snacks may have been created with the help of SPX FLOW solutions.

SPX FLOW has been established for over 100 years! Headquartered in North Carolina, we have operations in more than 25 countries and a broad global customer base. Our 5000 employees worldwide innovate to design, deliver and service high-value solutions for our customers.

About The Role

We are currently seeking a Senior Analyst, QTC Customer Service (CS) & Sales and Distribution (SD). In this role, you will be responsible for delivering technical solutions and supporting integration points across the Quote-to-Cash (QTC) lifecycle.

You will work in a global, cross-functional environment, enabling commercial channel performance through the ongoing management and optimization of QTC processes and integrations. This role requires a strong business background and a solid understanding of QTC processes and their integration within SAP ERP.

Key Responsibilities

The Senior Analyst will contribute to and drive execution across several areas, including:

Projects: Drive functional execution of key projects, ensuring timelines, milestones, and tollgates are met. Manage assigned budget responsibilities and escalate any potential issues.
Communication: Ensure effective communication across IT teams and business stakeholders, in collaboration with director-level leadership.
Knowledge Management: Partner with functional teams to develop and maintain knowledge articles to support QTC integrations and commercial systems.
Third-Party Management: Provide oversight of external vendors performing functional work within the SPX FLOW landscape.
Stakeholder Management: Proactively manage stakeholders through both formal and informal engagement.
Solution Design & Integration: Translate business requirements into functional solutions and ensure seamless integration between internal and external systems.
Cross-Functional Collaboration: Work closely with other SAP and front-office teams to ensure end-to-end process consistency and integration.
Standardization & Compliance: Identify opportunities for global process and configuration standardization and ensure compliance with defined templates.
Documentation: Define, document, and maintain global QTC integration templates and related areas.

What You Bring

Bachelor's degree in Business, Engineering, IT, Commerce, or a related field (or equivalent work experience)
8+ years of technical and functional experience in SAP SD and CS (LE experience is desirable)
Solid understanding of SAP modules including MM, PP, and FICO
Strong customer focus with proven experience engaging business leaders, process owners, and IT stakeholders
Excellent communication and influencing skills across global and cross-cultural teams
Experience delivering solutions aligned with broader functional strategies, including process design, delivery models, and change management
Ability to manage multiple priorities with urgency and drive
Experience in resource planning and delivery management
Demonstrated ability to drive results in complex environments
Strong cross-cultural awareness and adaptability

Senior QTC Analyst