Dns, Tcp Ip, Vpn, Microsoft 365 services, LAN connectivity, Wi-Fi, Azure Active Directory Entra ID, network fundamentals, collaboration technologies, incident management processes, Inventory Management, ITSM ticketing tools, Windows operating systems, Microsoft Office Applications

Microsoft 365, Outlook, Basic Networking, OneDrive, Teams, Sharepoint, meeting room AV equipment support, IT asset management practices and tools

System Deployment, Software Applications, It Infrastructure, Windows Servers, networking components, technical support, cybersecurity measures, cloud computing solutions, cloud management platforms, Disk Storage