Customer Service Representative

Customer Relations, Customer service, Microcomputer hardware, Email communication, Operating systems software, Writing correspondence, Verbal Communication

Outlook, Microsoft Office, Excel, Word, Customer Service, Technical Support, Powerpoint

complaint investigations , quality assurance, contact center systems, customer service support operating procedures, customer service metrics

google sheets , Google Forms, Google Slides, Google Workspace, Looker Studio, Bug Troubleshooting using Jira, Generative AI tools like Gemini and Claude

Customer Service, Telephone Etiquette, Typing, Attention To Detail, Multi-tasking, Organization

ticketing systems , booking platform , Web Applications, Customer Service, Technical Support

complaint investigations , quality assurance, contact center systems, customer service support operating procedures, customer service metrics

Problem Management, Customer Service Tools, CRM Tools