Looking to start or grow your career in claims with a global leader

At Crawford, a global leader in claims management with over 80 years of expertise across more than 70 countries, we do more than manage claims. We help restore lives, businesses, and communities.

We are looking for a Technical Assistant (Accounting / Engineering) to join our Cebu team.

Whether you're an early-career Accountant looking to apply your analytical and financial expertise in a new industry, or an Engineer interested in investigating complex loss events and developing technical claims expertise, this role offers a unique opportunity to build a rewarding career in loss adjusting.

You'll work alongside experienced adjusters, gain exposure to real-world claims investigations, and develop the technical, commercial, and client management skills needed to progress within a global organization.

Your Responsibilities

Technical & Claims Support

Provide administrative and technical support to adjusters throughout the claims handling process
Assist with preparing documentation, correspondence, and reports related to claims activities
Support the coordination and follow-up of claim files to ensure timely progress

Claims Administration

Maintain accurate and up-to-date records within the claims management system
Monitor claim documentation and ensure files are complete and properly organized
Assist in tracking claim status and supporting day-to-day operational requirements

Stakeholder Coordination

Liaise with internal teams, clients, policyholders, and external stakeholders as required
Respond to enquiries professionally and escalate issues where appropriate
Support effective communication throughout the claims lifecycle

Operational Support

Assist the team with general administrative tasks to support efficient service delivery
Contribute to maintaining quality standards and established operational processes
Perform other duties as assigned to support business needs

What You Bring

Qualifications & Experience

Bachelor's degree in Engineering, Accountancy, Finance, or a related discipline
Professional Insurance Qualification is an advantage
1–2 years of relevant work experience
Fresh graduates with a strong academic background are welcome to apply

Skills & Attributes

Strong analytical and problem-solving skills, with the ability to assess information and identify key issues
Excellent attention to detail and commitment to producing accurate, high-quality work
Strong organizational and time management skills, with the ability to manage multiple priorities
Clear and professional written and verbal communication skills
Commercial awareness and professionalism when working with clients and stakeholders
Ability to build and maintain positive working relationships across a wide range of stakeholders
Eagerness to learn and develop technical knowledge within the insurance and loss adjusting industry
Interest in claims investigation, assessment, and the loss adjusting process

Ideal for Candidates With

An Accounting background who enjoys analyzing financial information, investigating issues, and producing detailed reports
An Engineering background who enjoys problem-solving, technical assessments, and understanding how losses occur and are quantified

Why Crawford

We believe in people taking care of people. At Crawford, your work contributes to helping clients and policyholders recover during some of their most challenging moments while giving you the opportunity to grow your own career in a supportive and collaborative environment.

We live by RESTORE — a values system that shapes how we work, lead, and succeed together.

Respect integrity and ethical behaviour
Empowerment through ownership and career growth
Sustainability in our communities
Training and continuous learning
One Crawford, working as one global team
Recognition for work well done
Entrepreneurial Spirit to innovate and improve

What we offer

Competitive salary and benefits
Career advancement opportunities within a global organization spanning more than 700 locations across 70 countries
Ongoing technical and professional development throughout your career
An inclusive, collaborative, and supportive work environment
Exposure to a professional environment supporting global clients

Ready to build your career with Crawford

We'd love to hear from you. Apply today and become part of a team dedicated to restoring lives, businesses, and communities.