customer service standards, quality assurance principles, knowledge of travel industry operations, Time Management, problem-solving skills, BPO systems tools and software, team leader experience, workforce management

sales performance , data-entry, call center operations management, customer service processes, Service Quality, quality assurance strategies, Microsoft Office Suite, workforce management

Administrative Tasks, Problem Solving, Decision Making, coaching, Analytical Skills

Administrative Tasks, Decision Making, coaching, Analytical Skills, Problem Solving

Problem Solving, Stakeholder Relationship, Analytical Skills, Enterprise AI Tools, Project, Leadership