Responsibilities

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

The Payment Solution team within Global Payment builds payment and monetization capabilities for livestreaming businesses across TikTok and other ByteDance platforms. The team owns end-to-end payment solutions for live scenarios, including viewer payment journeys, wallet and top-up experiences, gifting, creator settlement, refunds, and related compliance and risk control flows. By combining strong product thinking with deep knowledge of payments, operations, and regional market dynamics, the team enables safe, seamless, and scalable monetization experiences for creators, users, and business partners worldwide.

Responsibilities:

- Act as the end-to-end owner of payment solutions for livestreaming, driving strategy, product definition, launch, and iteration across core monetization scenarios.

- Partner with TikTok LIVE regional teams, operations, compliance, and business stakeholders to deeply understand user needs, creator monetization models, and market-specific opportunities.

- Design scalable and compliant payment products that support live business flows such as gifting, wallet, top-up, settlement, refunds, and other related money movement scenarios.

- Work closely with engineering, risk control, finance, data, and regional operations teams to deliver solutions that meet business goals and market requirements.

- Drive continuous improvements in payment experience and operational efficiency, optimizing key metrics such as payment success rate, conversion, monetization efficiency, and user trust.

- Identify new opportunities in the global livestreaming payment ecosystem, and shape product direction through market analysis, user feedback, and performance data.

- This role will be based onsite at our office and will require a 5-day onsite work arrangement.

Qualifications

Minimum Qualification(s):

- Bachelor's degree or above in Finance, Technology, Business, or another relevant field.

- Experience in product management, payment solutions, fintech, or livestreaming / digital platform businesses.

- Proven experience in end-to-end product management, including problem discovery, roadmap planning, requirement definition, execution, launch, and iteration.

- Strong understanding of payment systems, compliance, risk control, and user experience design in consumer-facing products.

- Strong ability to manage cross-functional stakeholders and drive alignment in a fast-paced, ambiguous environment.

- Strong analytical thinking, structured problem-solving, and excellent communication and project management skills.

Preferred Qualification(s):

- 5 years of relevant experience is preferred.

- Familiar with livestreaming, creator economy, digital content, gaming, or other online monetization scenarios.

- Familiar with global payment landscape, cross-border fund flows, and regional market dynamics.

- Experience in global or regional roles in product management, payment solutions, fintech, or livestreaming / digital platform businesses.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Payment Solution Product Manager - Global Payment - Singapore