In this role, you aren't just maintaining systems; you are building the foundations that allows our teams to scale without friction.

Job responsibilities:

Level 3 Infrastructure Sovereignty: You are the authority for high-level issues across our cloud infrastructure, SaaS platforms, and internal systems. You perform deep-dive diagnostics and log analysis to validate root causes, ensuring problems are solved permanently.
The DevOps Bridge: You'll collaborate directly with our development teams to streamline environment and deployment issues. You're the reason it works on my machine is no longer an excuse.
Azure & Identity Mastery: You will architect seamless SSO experiences and implement smart Conditional Access policies. You will lead the evolution of our O365/SharePoint environment into a structured, scalable digital workspace.
Network Craftsmanship: You'll tune our network setups for multi-ISP failover and complex outbound VPN routing, ensuring 100% wireless coverage and network reliability for our on-site teams.
Operational Excellence: You own the runbooks. You maintain the documentation and procedures that make our operations repeatable and scalable. You hit your marks (SLA) through automation and efficiency, not by rushing.
Vendor Diplomat: You act as the technical liaison when 3rd-party providers drop the ball. You speak their language and you ensure swift resolutions.

Job Qualifications:

Bachelor's degree
Minimum of 3 years of experience in a Senior Level (L3) role
Strong experience in incident communication and management
Proficiency in Microsoft Office 365
Needs strong systems administration background (OS, O365, productivity suites).
Must be able to independently manage and scale cloud infrastructure — not just network connectivity.
Should have deep technical expertise in systems & network engineering
Role requires ownership, autonomy, and leadership in infrastructure strategy and operations.
Must be amenable to working onsite

Tech Stack

Routing and Firewall: Netgate/pfSense Plus, Cisco IOS or NX-OS
Switching and Wireless: Ubiquiti UniFi, Cisco or equivalent enterprise gear
OS Ecosystem: MacOS, Linux (Ubuntu, Rocky Linux, Red Hat Enterprise Linux)
Cloud: AWS (EC2, S3, IAM, EKS, Lambda and Billing), Microsoft Azure
Security and SSO: Microsoft Entra ID
Productivity: Microsoft 365 & SharePoint Online
Communications: Logitech Rally and Meetup Series or similar teleconferencing equipment .

Lead Systems & Network Engineer