About Brainbox

Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of Always Be Kind is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

About The Role

The Transport Admin & Scheduler provides day-to-day administrative and scheduling support to the Transport Manager. The position spans transport scheduling, maintenance and compliance record keeping, and document control, acting as a central support function that keeps schedules, records, and operational systems accurate and current.

The role suits someone who works accurately across several systems at once and handles time-sensitive administrative tasks consistently, without needing to be chased.

Key Duties

Transfer daily transport schedules into Bustle from the operational scheduling information provided, and maintain them as changes are advised
Monitor equipment and vehicle maintenance records and identify upcoming servicing requirements
Coordinate maintenance bookings with suppliers
Record completed maintenance and servicing information
Maintain transport and compliance records in SharePoint and Assignar
Upload required documents and information into client portals
Process transport dockets and provide completed documentation to accounting for invoicing
Maintain electronic filing and document control
Assist with route surveys and associated submissions, once trained
Provide general administrative, email and phone support to the Transport Manager
Escalate missing, unclear or conflicting information promptly

Requirements

Essential

Two to four years in administration, scheduling, logistics, transport or a similar coordination role in an Australian based company
Demonstrated accuracy in data entry and record keeping across more than one system
Confident spoken and written English, sufficient to call an Australian supplier and follow up
Works comfortably across several systems and databases at once
Able to follow a documented process and keep records to it without reminders

Desirable

Experience working with compliance, maintenance, or operational documentation
Prior exposure to transport scheduling, fleet maintenance, or workforce compliance systems

Tools and Systems

Bustle
Assignar
Microsoft 365
SharePoint
Client portals and other transport-related systems

Benefits

Benefits

Perks

Attractive and competitive salary
Tenure-based and Performance-based incentives
Paid time off
Day shift
Unlimited cash incentives for hired referrals
Engagement and Recognition programs
HMO on day 1
Work-life balance with a 37.5h week and free weekends
International career growth and clients
Opportunities to travel abroad
Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
Fun and inclusive working environment and great working culture
Dedicated local support with local Management, HR, onboarding, payroll, and ICT
Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.

Transport Admin & Scheduler (Australian Client/Day Shift)