Antes de candidatar-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.

Explore sua próxima oportunidade em uma organização da Fortune Global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

Descrição Do Cargo

Job Summary

This position is responsible for assisting with collections and complex billing efforts commonly focusing on special projects which typically require significant experience and root cause analysis. He/She participates in the auditing of other associates work and may require follow up training as needed. This position is also involved with the preparation of complex reports and analysis using various software packages.

Responsibilities

Develops and/or completes ad-hoc and standard reporting for immediate group and/or the entire collections department.
Provides account collection assistance for disputed items.
Makes decisions regarding credit suspensions, account cancellations, and reinstatements.
Track and report on key performance indicators (KPIs) such as revenue growth, gross margin, operating expenses, and working capital.
Support month-end close activities, including accrual calculations, journal entries, and reconciliations.
Collaborate with cross-functional teams (finance, sales, operations) to provide financial insights for decision making.
You have strong hands-on skills in MS Excel including working with pivot tables, formulas.
Proficient in the use of PowerPoint, Word and other Microsoft Office Applications to create documents and reports, etc.
Possess some knowledge in BI (power BI), Dashboarding, preparing reports

Qualifications

Excellent written and verbal communication skills, with ability to effectively and professionally present information and answer questions
Strong organizational and prioritization skills
Problem solving skills requiring advanced research and root cause analysis techniques
Ability to work in a team environment and consistently exhibit leadership and team building skills
Ability to work in a highly measured, fast-paced, production environment
Cross-functional billing and collections knowledge and ability to utilize multiple collection applications
Proficient in report preparation and data analysis
Prior phone center and/or collections experience - Preferred
Bachelor's Degree in Business related field - Preferred
Advanced Excel skills for report generation, management, and data analysis.

Grade: 008

Location: Medellin

Schedule: Monday to Friday: 2:00 am - 11:30 am (44 weekly hours - after July 15th, 42 hours per week)

Tipo De Colaborador

Permanente

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

Reporting Collections Associate

Collections Specialist, Associate – North America