Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Client Project Manager is an entry-level job within the Client Implementation Project Management job family.

The Associate Client Project Manager leads and directs concurrent client projects classified as standard.

This role may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager.

The primary responsibility of the Associate Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).

Key responsibilities:

Interfaces with all project stakeholders to take projects from original concept through to final implementation
Contributes to the pre-sales process by providing proposals
Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
Performs any other related task as required.

To thrive in this role, you need to have:

Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
Ability to establish strong relationships with internal stakeholders and external clients.
Excellent client-centricity skills and ability to work at client sites.
Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
Good written and verbal communication skills.
Ability to work in high-pressure environments.
Ability to manage urgent asks simultaneously.
Some business acumen and commercial skills.
Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
Decisive with good attention to detail.
Applies knowledge and basic problem-solving techniques to define and resolve problems.
Works on problems of limited scope.

Academic qualifications and certifications:

Bachelor's degree or equivalent in business and / or project management or related field.
Relevant project management certifications preferably PMP required.
ITIL certification is beneficial.

Required experience:

Basic entry-level project management experience preferably in a multinational professional services environment.
Proven client engagement experience.
Basic understanding of the project life cycle.
Basic competency in project change management.
Basic experience managing expectations when balancing alternatives against business and financial constraints.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Associate Project Manager (SAP ERP / SuccessFactors)