It Outsourcing, It Project Management, Itil, transition and implementation, computer break-fix services, managed services operations, project onboarding, service delivery operations management

charge entry , Reimbursement calculation, Intermediate proficiency in Word, Project management, Business Planning, Knowledge of HR responsibilities and procedures, Implementation, Billing, Payment, Patient Revenue Cycle Applications, Collections, Process flow through registration

Servicenow, Iso 27001, BMC Helix, Itil Framework, Soc, ITIL 4 Foundation certification, IT governance and compliance frameworks, PCI-DSS

It Project Management, Service Delivery Management, Itil, Service Management Frameworks

VMware, It Service Management, Windows, Linux, Data Center Operations, Virtualization, Hyper-V, Backup Disaster Recovery Solutions, Operational reporting, Server Infrastructure, ITIL frameworks, Continuous service improvement, Service reviews, Database Environments, Enterprise Storage Platforms

Certifications in PMP and/or ITIL are preferred., • At least 3 years of experience in a managerial role for IT Service Delivery Operations for international clients., • At least 5 years experience in any IT Technical role – developer - system administrator – DBA - solutions architect - network management, • Demonstrated track record in successful service delivery and application of IT management practices - methodologies and tools, Linux/Unix - MySQL - system and network configuration, SDLC and Application Support & Maintenance, Strong Business Acumen / Value Chain, JIRA, Servicenow, At least 10 years of experience as an IT Professional with 3 years experience in Operations and Project Management, • At least 2 years of experience in handling IT Application Development projects, • Proven success in providing leadership for applications support teams by building and motivating team members to meet service delivery KPIs, • Have experience and working understanding of ITSM tools, IT Service Operations or IT Service Management