Discover your 100% YOU with MicroSourcing!

Position: Credit Controller

Work setup: Work from home

Why join MicroSourcing

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role Overview

We are seeking a detail-oriented and proactive Credit Controller to manage the credit and collections process. This role is responsible for ensuring timely payments, minimizing bad debts, and maintaining positive relationships with clients.

The ideal candidate has strong analytical skills, excellent communication abilities, and a solid background in credit control or accounts receivable.

Key Responsibilities

Monitor and manage outstanding customer debts; follow up on overdue invoices.
Perform credit checks on new and existing customers.
Assess creditworthiness and establish credit limits in line with company policy.
Issue accurate and timely statements, reminders, and collection letters.
Liaise with clients to resolve billing and payment issues professionally and promptly.
Reconcile customer accounts and accurately allocate payments.
Collaborate with sales and customer service teams to address account-related concerns.
Prepare regular reports on accounts receivable status and credit risk exposure.
Recommend accounts for legal action or write-off when necessary.
Ensure compliance with internal credit policies and external regulations.

Required Qualifications

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
At least 2–3 years of experience in credit control, accounts receivable, or a similar role.
Proficiency in accounting systems (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel.
Strong attention to detail with excellent organizational and time management skills.
Solid understanding of credit management principles and collection techniques.
Strong interpersonal and negotiation skills.

Preferred Qualifications

Experience with IT service management tools (e.g., ServiceNow, Zendesk, Jira).
Familiarity with Active Directory and remote support tools.
ITIL Foundation certification or knowledge of ITIL processes.
Experience supporting users in hybrid or remote work environments.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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