Virtualization & Server Infrastructure

Deploy, manage, and optimize VMware vSphere virtualization platform across production environments
Administer physical server hardware including provisioning, lifecycle management, and capacity planning
Support ongoing virtualization roadmap including planned migration to Proxmox
Manage VM lifecycle, snapshot management, and resource pool optimization

Active Directory & Identity Services

Manage and maintain Active Directory, DNS, DHCP, NTP, NPS, and WSUS across all sites
Handle GPO design and enforcement, OU structure, user/group lifecycle, and delegation models
Support SSO, RADIUS-based network access control, and identity governance processes

Storage Systems

Administer NAS and SAN storage platforms including provisioning, zoning, tiering, and performance tuning
Manage backup operations using Veeam, including job scheduling, retention policy, and periodic recovery testing
Monitor storage utilization trends and proactively raise capacity recommendations

Vulnerability Assessment

Conduct regular Vulnerability Assessments (VA) on physical servers and virtual machines
Track, prioritize, and coordinate remediation of identified vulnerabilities in alignment with security policy
Maintain VA scan schedules and produce findings reports for team lead and stakeholder review

Monitoring & Observability

Build and maintain system monitoring dashboards using Zabbix, Grafana, and Elastic
Define alerting thresholds, escalation rules, and on-call runbooks for critical services
Contribute to proactive detection and root cause analysis for recurring incidents

Operations & Projects

Participate in patching cycles, change management, and scheduled maintenance windows
Support infrastructure projects including site buildouts, system migrations, and service upgrades
Produce technical documentation including SOPs, RCA reports, and architecture diagrams
Collaborate with the Network team, vendors, and regional IT on cross-functional initiatives

Bachelor's degree or higher in Computer Science/Information Technology or relevant field
Minimum 5 years of relevant experience operating in a similar role
Strong server and system knowledge with hands-on experience
MCSA / RHCSA / VCP or higher is a plus
Experienced in AD, DNS, DHCP, NPS, Veeam backup, VMware virtualization or Enterprise MDM solution
May be required to provide on-call support
Enthusiastic and willing to learn in a fluid and fast-paced environment
Has a passion for technology and wants to make a difference with technology solutions
Good interpersonal and communication skills to interact effectively with local and HQ team
Ability to work onsite and travel occasionally.
Able to work well under pressure and flexible time
Must have a valid driving license

Senior System Engineer, Corporate IT (Shopee)