This role provides an opportunity to lead and support accounting and infrastructure chargeback activities within a global organization. The Senior Financial Analyst plays a key role in ensuring accurate expense allocation, reporting, and reconciliation, driving financial transparency and cost control. The role offers exposure to financial analysis, process improvements, and cross‑functional collaboration using global systems such as Workday and ServiceNow.

Position Responsibilities

Perform invoice quality checks and process I&O billings in IFS
Manage infrastructure chargeback inquiries and non-user services (e.g., RFS, servers, Azure)
Validate vendor approvals and ensure accurate expense allocations
Perform controllership activities for Infrastructure Services spend, including cost center and variance analysis
Consolidate internal and third‑party vendor invoices and support monthly reconciliation and reporting
Track recovered and unrecovered charges and prepare variance and expense reports
Prepare journal entries and infrastructure services reports (user-level, high-level, YTD)
Drive process improvements, support system testing (UAT), and contribute to cost‑saving initiatives
Act as a subject matter resource by providing training, quality checks, and process support
Collaborate with internal stakeholders and support ad hoc finance and reporting tasks

Required Qualifications

Bachelor's degree in Accounting, Finance, or equivalent work experience
1-3 years of experience in accounting, expense management, or a related field
Prior financial services or transfer agency experience preferred
Working knowledge of accounting principles and journal entry processing
Basic analytical and problem-solving skills
Proficiency in MS Excel experience with financial reporting tools is a plus
Strong written and verbal communication skills
Detail-oriented, organized, and able to meet deadlines
Ability to multitask and work independently in a team-focused environment

Preferred Qualifications

Experience with Workday, ServiceNow, IFS, or similar financial systems
Knowledge of Essbase or other reporting tools
Experience supporting chargeback, expense allocation, or infrastructure cost management
Exposure to system testing (UAT) and process improvement initiatives
Experience working with cross-functional or global teams

When you join our team:

. We'll empower you to learn and grow the career you want.

. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

. As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid