Job Description

About Vista Equity Partners

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista's presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India's strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Xactly

Xactly, a Vista-backed organization since 2017, is a leader in Sales Performance Management Solutions. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.

Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine's inaugural list of the 100 Best Workplaces for Millennials, and chosen as the Market Leader in Incentive Compensation by CRM magazine. We're building a culture of success and are looking for motivated professionals to join us!

With Vista's investment and strategic guidance, we combine the agility of a growth-stage company with the scale, stability, and career opportunities of a global technology network. Our teams are empowered to innovate, collaborate, and build meaningful solutions that drive measurable outcomes for customers worldwide.

Our Employee Value Proposition (EVP)

At Xactly, Our People Are Our Greatest Advantage. Our Employee Value Proposition Reflects What We Stand For And The Experience We Create For Every Team Member

Purpose: To empower businesses to maximize company performance by transforming sales through their AI-powered Intelligent Revenue Platform, focusing on aligned incentive compensation, data-driven insights, and seamless revenue management for finance, sales, and revenue teams.
Growth: Centered on unleashing human potential to elevate company performance and empowering employees to achieve enduring success through professional development, a supportive culture, and aligning individual goals with company objectives.
Culture: We're passionate about cultivating a workplace environment that celebrates the uniqueness of each Xactlian. Diversity fuels our success and by embracing it, we empower our employees around the world to inspire change in the office and in the community.
Innovation: Xactly's innovation is centered on its AI-powered Intelligent Revenue Platform, which unifies sales performance management (SPM) and revenue intelligence using over two decades of proprietary pay and performance data. Recent innovations leverage artificial intelligence and agentic computing to streamline GTM operations and drive predictable growth.

Together, these pillars define what it means to work at Xactly — a place where you can do the most meaningful work of your career, supported by Vista's global ecosystem.

Vista's ecosystem enables purposeful career mobility and sustained professional growth. Employees benefit from the ability to build diverse experiences, collaborate with high-performing peers across portfolio companies, and progress into new roles within a global network of leading enterprise software organizations. This shared talent environment strengthens capabilities, broadens perspective, and supports long-term career development across the Vista portfolio.

THE OPPORTUNITY

As a Forward-Deployed Engineer (AI Solutions) at Xactly Corporation, you'll be responsible for the AI implementation lifecycle from beginning to end. This includes requirements gathering, documentation, and the technical configuration of autonomous AI agents, as well as leading customers through testing and deployment. This position will also play a key role in working with Xactly's Product and Engineering teams to continuously improve and enhance our AI offerings.

Client interactions will typically be at the Director level and above at companies that expect a high level of technical expertise and customer service. We are seeking an individual with strong technical or implementation consulting experience and excellent communication skills. Ideally, you possess domain expertise in incentive compensation or sales performance management and have deep experience with programming languages and relational databases.

At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

Travel: Up to 20%

THE TEAM

Xactly's Customer Value Consulting team is a mix of technical consultants and compensation experts from industries including SaaS, financial services, and incentive compensation. They are a group of driven, highly motivated self-starters who adapt quickly and thrive in a fluid environment. They are fast learners who possess the business savvy to execute complex AI projects across all client verticals and interact effectively with any customer persona.

THE SKILL SET

Education & Experience: Bachelor's degree or equivalent experience with 4-6 years in Technology Consulting, AI/ML Engineering, or related fields.
Solution Architecture: Ability to translate customer requirements into AI solution designs, guiding clients through decision-making processes and consulting on best practices for agent deployment.
Technical Acumen: Strong business acumen matched with technical problem-solving skills, including a deep understanding of the SDLC and RDBMS data structures.
AI & Data Mastery: Advanced proficiency in SQL development, with specific experience in LLM orchestration frameworks and RAG architectures.
Integration & Troubleshooting: Proven experience with system integrations and troubleshooting complex technical hurdles in enterprise environments.
Leadership: Ability to work as a functional lead on assigned projects, overseeing technical work as needed while driving successful customer outcomes.
Soft Skills: Outstanding service-orientation with strong interpersonal skills and the ability to work seamlessly as part of a larger team.

Within One Month, You'll

Participate in our Customer Value Consulting Bootcamp to learn our products, processes, and AI implementation framework through mock scenarios.
Begin ramping onto live AI agent deployment projects as soon as training is completed.
Interact with customers as part of your first live AI implementations.

Within Three Months, You'll

Consistently and successfully implement AI solutions for both new and existing customers.
Manage concurrent implementations, taking customers live with Xactly's AI products each month.
Become a subject matter expert in at least one specific aspect of Xactly's AI agents (e.g., prompt engineering or data orchestration), including supporting other consultants in that area.
Drive urgency, instill confidence, and provide a world-class customer experience as you guide customers through implementations.

Within Six Months, You'll

Manage a high volume of customers through the AI implementation process to ensure project success and product adoption.
Interact with customers daily to drive engagement and utilization of deployed AI agents.
Become a subject matter expert in several aspects of Xactly's AI suite, developing training materials to support the broader team.
Meet and exceed quarterly metrics and objectives while providing input for AI agent feature and implementation process improvements.

Within Twelve Months, You'll

Mentor new hires and teach best practices in AI deployment to lead the team toward future success.
Deepen knowledge of tactics to increase customer satisfaction and improve implementation timelines, sharing these insights across the team.
Lead requirements gathering sessions for complex AI use cases, creating and executing designs that meet specific enterprise needs.
Identify gaps within AI deployment processes, proposing and executing solutions to continue raising the bar for the team.

Why Join Xactly

Joining Xactly means becoming part of a mission-driven team backed by Vista's global network. You'll work alongside industry leaders, access cross-portfolio development programs, and contribute to innovations that shape the future of enterprise software.

OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we're committed to upholding them by delivering the best we can to our customers.

Benefits And Perks

Paid Time Off (PTO)
Comprehensive Health and Accidental Insurance Coverage
Tuition Reimbursement
XactlyFit Gym/Fitness Program Reimbursement
Free snacks onsite(if you work in office)
Generous Employee Referral Program
Free Parking and Subsidized Bus Pass (a go-green initiative!)
Wellness program

Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Be part of something bigger. Build your career with Xactly, powered by Vista.

Lead Forward Deployed Engineer