Manual Testing, Quality Assurance, Test Cases, Analytical Skills, productivity software, quality monitoring tools, Quality Control, Crm Systems

Quality Assurance, ERPs, Data Entry

compliance procedures , risk management

Data Visualization, Problem Solving, Managing performance, Working Independently, Intentional collaboration, Quality Assurance QA, Risk Management, Critical Thinking, customer value management, Data Analysis, Detail-Oriented, Process Automations, Process Improvements, Analytical Thinking

Power Bi, Report Automation, Tableau, Microsoft Excel, Sql, dashboard creation

Genesys, Quality Assurance, Salesforce, Compliance, Contact Centre Platforms, Data Analysis, CRM

QA processes and standards, Process Mapping Tools and Methodology

Risk Mitigation, Coaching and Mentoring, Fraud Prevention, Regulatory Compliance

Ms Excel, Quality Assurance, Risk Assessment, Basic office software, Incident report investigation, ISO compliance, PPE inspections, Telecom operations management, Safety, Quality inspections