Job Description :

Build the governance and insights that help teams run safer, stronger, and more consistent processes. You will influence how work is documented, measured, and improved across a fast-changing operating environment. You will partner with stakeholders globally to identify risk, strengthen controls, and improve outcomes. You will turn process and controls data into clear reporting that drives action. If you enjoy connecting people, process, and data to make meaningful change, this role is for you.

As a Business Process Management Senior Associate in the Process governance and assurance team, you will drive consistent oversight of end-to-end processes and the controls that support them. You will partner with cross-functional stakeholders to align how processes are executed and documented, prioritizing work based on risk. You will deliver reporting and analysis that highlights process health, control effectiveness, and improvement opportunities. You will help embed a proactive controls mindset that supports operational resilience and sustained performance.

Job responsibilities

Partner with leaders and stakeholders to align how processes are executed with how they are documented
Identify and assess process risks, control gaps, and opportunities to strengthen design and execution
Facilitate end-to-end process reviews, including documentation, walkthroughs, and validation activities
Prepare audit-ready materials and coordinate responses to audit and review requests
Develop governance routines that support consistent, timely, and well-controlled process execution
Produce clear reporting on process health, control performance, and issue trends for stakeholder consumption
Consolidate insights from multiple data sources and dashboards into actionable themes and recommendations
Support data visualization and automation efforts to improve consistency, transparency, and scalability of reporting
Lead data-informed process improvement and reengineering efforts to reduce risk and improve outcomes
Build alignment across stakeholders, drive decisions, and track execution of agreed actions

Required qualifications, capabilities and skills

Experience in controls, risk management, process management, compliance, audit, or operational governance
Demonstrated knowledge of control design, risk assessment concepts, and metrics development
Proven ability to lead structured process reviews and identify objective improvement opportunities
Strong analytical skills, with the ability to interpret data and communicate insights clearly
Strong written and verbal communication skills, including the ability to communicate with senior stakeholders
Demonstrated stakeholder management skills, including influencing without authority
Demonstrated ability to manage multiple priorities and deliver results under time pressure
Strong organizational skills, including attention to detail and effective prioritization
Demonstrated sound judgment, professionalism, and discretion when handling sensitive topics

Preferred qualifications, capabilities and skills

Experience with data management, reporting automation, and dashboarding tools
Experience supporting audit readiness and responding to audit or examination requests
Experience supporting process improvement programs, training, or change initiatives