16:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-435f5b7d86067b06.js"],"default"] 19:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-435f5b7d86067b06.js"],"Image"] 17:T4f0,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.com.ph/events/triumphph","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33931828-1","hideCsCartIcon":"false","triumphEventId":"3","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"100,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Philippines","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditPhilippines/\",\r\n\"https://x.com/foundit_PH\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_Philippines/featured\"]"}18:T55a,Job Description

Develop future staffing forecasts based on historical data, current business trends, and company growth projections.
Provide strategic recommendations or capacity plans to optimize productivity while balancing costs and customer wait times.
Coordinate the 24/7 scheduling matrix to guarantee seamless agent coverage across all shifts and chat queues.
Prepare and present high-level WFM performance reports and operational metrics to senior leadership.
Identify operationa

Workforce Management Lead - Operations, Monee Credit