Department: Development

Location: Manila

Description

The Associate Development Business Analyst will be part of the product development team supporting the Infor CLM and MFS products. This role will collaborate closely with Product Owners, Senior Business Analysts, Software Engineers, Quality Assurance Engineers, and business stakeholders to gather and analyze requirements, document business needs, clarify functional requirements, support product delivery, and drive continuous process improvements.

This position offers significant opportunities for professional development and career growth within a collaborative, fast-paced Agile environment.

A Typical Day In The Life Includes

Requirements Gathering & Analysis

Assist in eliciting business requirements through meetings, workshops, interviews, and discussions with stakeholders.
Document business requirements, user stories, use cases, process flows, and acceptance criteria.
Analyze business processes and identify opportunities for improvement.
Ensure requirements are clear, complete, testable, and aligned to business objectives.
Maintain requirement traceability throughout the development lifecycle.

Product Development Support

Support Product Owners and Senior Business Analysts in backlog refinement activities.
Help prioritize and organize requirements within Jira or similar backlog management tools.
Clarify requirements and resolve questions raised by development and QA teams.
Participate in Agile ceremonies including Sprint Planning, Daily Standups, Reviews, and Retrospectives.

Documentation & Communication

Create and maintain business documentation including, user stories, business requirements documents (BRDs), process flows, functional specifications, knowledge base articles, and release documentation
Document decisions, assumptions, risks, and action items from stakeholder discussions.
Communicate effectively with both technical and non-technical stakeholders.

Testing & Validation

Support functional testing and user acceptance testing activities.
Validate that delivered solutions meet approved requirements.
Assist with defect triage and resolution discussions.
Coordinate stakeholder reviews and sign-offs where required.

Product & Domain Knowledge Development

Develop working knowledge of ERP systems, business processes, company products and solutions, and industry best practices
Build subject matter expertise within assigned domains and products.
Participate in training and self-development activities.

Continuous Improvement

Identify opportunities to improve business analysis practices, documentation standards, and team processes.
Contribute ideas that improve team efficiency, delivery quality, and stakeholder satisfaction.
Leverage Kiro-AI and modern productivity tools to improve BA effectiveness.

Basic Qualifications

Bachelor's degree in Information Technology, Information Systems, Computer Science, Engineering, Industrial Engineering, Business Administration, or a related field.
0-1 year of experience in IT Business Analysis or Project Management
For fresh graduates: Internship experience involving business analysis, requirements gathering, process improvement, or project coordination.
Excellent written and verbal English communication skills, with the ability to communicate clearly and professionally with diverse stakeholders.
Strong analytical and problem-solving skills, with the ability to evaluate complex information and identify effective solutions.
Ability to organize, document, and present information clearly and logically.
Demonstrated willingness and aptitude to learn new technologies, business processes, and industry concepts.
Ability to work effectively in a collaborative, team-oriented environment.
Understanding of software development principles and Agile methodologies.

Preferred Qualifications

Knowledge of Jira, Confluence, Agile/Scrum frameworks, and process modeling tools.
Exposure to or understanding of Enterprise Resource Planning (ERP) systems
Experience creating technical documentation.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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Dev Business Analyst, Associate