Servicenow, Microsoft 365, Power Bi, Macos, Tableau, Windows, Jira, ITIL-based service management

Intune, Itil, Webex, Microsoft 365, Csm, Zscaler Private Access, Endpoint Management, MD-101, Microsoft certifications, endpoint security technologies, Pmp, Windows client security, Teams, Zoom, MS-900

Servicenow, Itsm, Cloud, Incident Management, Dynatrace, It Operations, Event Management, Observability infrastructure, Enterprise monitoring platforms, Service Reliability, Governance

cloud cost optimization, Airflow, orchestration tools, FinOps, data transformation engines, dbt, cloud data engineering, automated testing infrastructure-as-code, governance frameworks, streaming batch ingestion, lakehouse storage layers

Ibm Mq, Microsoft Sql Server, Azure cloud services, Rest Apis, C Sharp, Iso 9001, IBM App Connect Enterprise ACE, ISO IEC 12207, ISO IEC 27001, Microsoft PowerBI

Itsm, Waterfall, ITOM, Cmdb, Agile, Infrastructure Monitoring, discovery, ServiceNow ITOM, ITIL v4, Event Management, Project Management, Service Mapping

voice networking , Servicenow, Gdpr, It Infrastructure Operations, Storage, JIRA, Network Architecture, Servers, Iso 27001, Rfi, Rfp, lease contracts, PCI-DSS, office systems, MS Project, vendor negotiations

Archer, Operational Risk Management, AI Risk Governance and Responsible AI, OneTrust, Issue and Action Tracking, ProcessUnity, IBM OpenPages, Policy and Compliance Management, Regulatory Compliance Management, Controls Management and Testing, Agile delivery methodologies, MetricStream, LogicGate, ServiceNow IRM

Digital Transformation, Cybersecurity, Data Analytics, Cloud solutions, IT project delivery, Technology transformation, Business continuity and incident response frameworks, Enterprise infrastructure, Cloud-first strategies, Business process optimisation, Compliance including ISO 27001 and NIST-aligned practices, ict governance, AI-driven automation, Hybrid IT environments, Cloud cost optimisation, Risk management

workflow optimization , Servicenow, BMC Remedy, Change Management, Major Incident Management, Dashboards, automation, Risk Assessment, process improvement, ITIL practices, post-implementation reviews, Jira Service Management, Stakeholder Management, Reporting