Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

The HR GBS Specialist - Employee Lifecycle Services & Payroll (China) is responsible for delivering end-to-end Employee Lifecycle services and Payroll operations for the China portfolio within the Asia Hire to Retire (H2R) Shared Business Services organization.

The role supports employees, managers and HR Business Partners throughout the employee lifecycle by delivering accurate, timely and customer-focused HR operations while ensuring compliance with global standards and China employment requirements. Working closely with other H2R specialists, the position contributes to service excellence through process standardization, knowledge management, continuous improvement and effective collaboration across the Asia Shared Business Services organization.

Main Responsibilities

Employee Lifecycle Administration

Deliver end-to-end Employee Lifecycle services for the China portfolio, including:

Employment data maintenance in Workday
Processing employment changes
Employment contract preparation and amendments
Employee document management and retention
Leave administration, including family leave and sick leave processing
Processing employee status changes
Employee record updates and validations
Employee documentation and correspondence
Offboarding administration and documentation
Exit process coordination
Employment certificate preparation
HR compliance documentation
Employee file maintenance

Payroll Operations & Reporting

Deliver operational support across China Payroll processes, including:

Payroll validation and reconciliation
Payroll application and payment processing
Payroll vendor coordination
Individual Income Tax (IIT) administration
Payroll, headcount and employment cost reporting
Statutory, internal and external reporting
Vendor invoice and payment processing
Payroll SOP and controls documentation
Payroll compliance and audit support
Payroll governance and process improvement

Benefits Administration:

Deliver operational support across global and local Benefits processes, including:

New hire benefit enrolment
Life event administration
Annual enrolment campaigns
Eligibility validation
Benefits documentation review
Employee benefit inquiries
Vendor coordination
Benefits reporting
Vendor invoice and payment processing
Survey data preparation
Standard benefits case management
Escalation of non-standard benefit cases

Employee Case Management

Provide operational support for employee and manager inquiries by:

Managing HR service requests and cases
Resolving standard Employee Lifecycle inquiries
Coordinating with HR Business Partners and Centers of Excellence on non-standard cases
Ensuring timely communication and resolution
Escalating complex or policy-related cases where appropriate
Identifying recurring issues and recommending process improvements

Operational Excellence

Support operational excellence by:

Identifying opportunities to simplify Employee Lifecycle processes
Improving service quality and consistency
Supporting automation initiatives
Standardizing operational practices
Contributing to knowledge sharing across the Asia H2R team
Supporting implementation of process improvements

Process Documentation & Knowledge Management

Support the Employee Lifecycle process framework by:

Updating local work instructions
Contributing to Standard Operating Procedure (SOP) improvements
Maintaining Knowledge Articles
Documenting approved China process variations
Supporting knowledge transfer and cross-training activities
Ensuring operational documentation remains current and audit-ready

Governance & Compliance

Support operational governance through:

Monitoring Employee Lifecycle SLAs
Supporting KPI reporting
Ensuring compliance with approved global processes
Supporting audit readiness
Identifying operational risks
Escalating exceptions requiring policy interpretation or legal review

Buddy Responsibilities:

Primary Buddy:

H2R Specialist, Employee Lifecycle Services (China)

Responsibilities include:

Knowledge sharing.
Mutual operational support.
Supporting process changes.

Emergency support may be provided for China Talent Acquisition with the purpose of operational excellence and knowledge build and expertise.

Decision Making:

Has authority to:

Prioritize Employee Lifecycle activities within the China portfolio
Resolve standard Employee Lifecycle cases independently
Recommend operational improvements
Recommend updates to local work instructions and Knowledge Articles
Escalate complex employment, compliance or policy matters requiring specialist review
Contribute to continuous improvement initiatives

Experience

3-5 years of experience in HR Operations, Employee Lifecycle Administration and China Payroll within a multinational organization
Experience managing end-to-end employee lifecycle transactions
Experience working with Workday or comparable HCM platforms
Experience supporting employee case management and HR service delivery
Experience supporting China HR operations or China employment practices is highly desirable
Experience within a Shared Services or Global Business Services environment is preferred
Demonstrated ability to manage multiple priorities while maintaining accuracy and excellent customer service.

Education

Bachelor's degree in Human Resources, Business Administration, Law, Psychology or a related field, equivalent experience will also be considered
Lean, Six Sigma or HR certifications considered an advantage

Languages:

Fluent Mandarin Chinese (spoken and written)
Fluent English is an advantage

Technical/ Functional skills:

Workday
HR Case Management Systems
Microsoft Office
Advanced Excel
Document Management Systems
Process Documentation
Knowledge Management
Operational Reporting
Employee Data Management

Other Competencies

Demonstrates a customer-focused approach and a genuine commitment to delivering a positive employee experience through accurate, responsive and high-quality HR service delivery. Builds trusted relationships with employees, managers and HR stakeholders through collaboration, professionalism and effective communication. Takes ownership of assigned responsibilities, exercises sound judgement and maintains a high level of accuracy, confidentiality and attention to detail. Proactively identifies opportunities to improve processes, supports colleagues through knowledge sharing and cross-training, and adapts effectively to changing business priorities while contributing to a culture of continuous improvement and operational excellence.

Staff:

No direct reports

Interactions/ interface

Builds and maintains effective working relationships with the Asia Service Delivery Lead, HR Business Partners, Local HR teams, HRIS, Payroll, Global Process Owners and Centers of Excellence to ensure efficient and compliant Employee Lifecycle service delivery. Collaborates closely with the China Talent Acquisition Specialist to provide a seamless transition from candidate to employee and partners with internal stakeholders to resolve operational issues and continuously improve employee experience. Where required, works with external service providers and government authorities in support of employment administration and compliance activities.

Job challenge

Contributing and developing expertise to the delivery of high-quality HR services in a dynamic, collaborative, and process-driven environment.

Work environment and Additional information:

Corporate office environment

Additional Information

Additional Information for the job

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

Competitive salary and benefits
Hybrid work available (not applicable to all roles)
Pension contributions
Access to Training and Development
Access to Concierge Partnerships

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

HR GBS Specialist, Employee Lifecycle (China)