At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As an Accounts Receivable Specialist (Operations Support), you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

Monitor and manage shared collections inbox
Categorize and prioritize incoming inquiries
Respond to routine billing and payment-related questions
Route complex issues to appropriate teams
Maintain accurate records and system updates
Support collections through basic outreach and account updates
Document delinquency reasons and account status
Follow defined processes for timely resolution

What We're Looking For:

2 to 3 years of experience in customer support, collections, or admin roles preferred
Experience with shared inbox or high-volume email handling is an advantage
NetSuite and Salesforce experience preferred
Strong attention to detail and process adherence
Good written and verbal communication skills
Able to handle repetitive tasks with accuracy and consistency

Why Join Us

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity!

Laguna - Accounts Receivable Specialist (Operations Support) (Remote)