SENIOR INFRASTRUCTURE ENGINEER

Location: BGC, Taguig City

Set up: Hybrid (3x office; 2x WFH)

Shift: Mid Shift Manila time

Global IT Services is responsible for all the information technology provided to the client to achieve our mission and better serve our customers with excellence. We provision resilient, highly available, and secure IT services and infrastructure, acting as a trusted technology partner for the client's employees and IT service providers.

As Senior IT Infrastructure Engineer, you will focus on ensuring that the client's core IT infrastructure is robust, secure, and scalable, with a particular emphasis on managing and optimizing Microsoft Entra ID, Active Directory, DNS, PKI, and Exchange Online.

Responsibilities

Engineer:

Design, deploy, and maintain Hybrid Active Directory infrastructure, including Domain Controllers, Group Policies, and Entra ID interfacing services, as well as its overall security hardening.
Design and maintain messaging platforms based on Exchange Online and AWS SES.
Design, deploy, and maintain internal and external DNS infrastructure based on Active Directory and AWS Route 53, including its overall security hardening.
Design, deploy, and maintain Enterprise PKI and its overall security hardening.
Design, deploy, and maintain Entra ID and its overall IdP features.
Design, manage, and harden Windows Server products.
Participate in and support the transition of existing on-premise infrastructure to AWS cloud services.

Automate:

Develop and maintain scripts and automation tools to streamline infrastructure management and deployment processes, primarily based on PowerShell and ServiceNow.
Identify opportunities for automation to improve efficiency and reduce manual intervention.
Implement automated monitoring solutions to proactively identify and resolve issues

Support & Collaborate:

Provide second and third-level support for infrastructure-related incidents and service requests.
Work closely and collaborate with other IT and cross-functional teams, including network, security, and application teams, to ensure seamless integration and operation of infrastructure components.

What we expect

Bachelor's or Master's degree in Information Systems, Computer Science, or a related quantitative field.
Demonstrated experience as an IT Infrastructure Engineer, preferably in the financial industry and an international setting (7+ years of experience in a similar role).
Demonstrated experience in participating in and leading projects focused on subject technologies.
Solid knowledge of Windows Server OS management, deployment, hardening, configuration, and troubleshooting.
Solid knowledge of VMware vSphere.
Solid knowledge of PKI infrastructure, concepts, and deployments.
Solid knowledge of networking and security concepts.
Solid understanding and practical experience with ITSM/ITIL.
Strong skills in personal organization, prioritization, project management, and complex problem-solving.
Strong interpersonal skills and an ability to thrive in a fast-paced environment.
Strong presentation skills and the ability to present and sell ideas/projects to senior stakeholders.
Strong critical thinking skills to understand business pain points and propose effective solutions.
Relevant industry certifications are advantageous (AWS, Terraform, GitLab, etc.).

Desired:

Good know-how of cloud platforms (Azure, AWS).
Good know-how of Relational Database Services (SQL).
Experience working within an Agile framework (Kanban).
Experience in financial services and/or regulated environments.
Excellent English (oral and written communication).

Senior Infrastructure Architect