network infrastructure, M365, Vpns, Switches, Firewalls, Microsoft Intune, Azure Ad, System Monitoring, wireless networks, backup systems, Active Directory, Microsoft Defender, disaster recovery procedures, Asset Management Portal, Security Assessments, Capacity Planning, SaaS tools, IT audits

software components , Printers, Ip Telephony, Networks, Servers, computer hardware, It Audit, scanners, Firewall systems, software systems, repair networks, IT asset inventory, technical support, Pos, Telephones, Troubleshooting, software licenses, Cctv

Database Management, network management, Data Protection, Cybersecurity, System Security, Troubleshooting, IT security tools, IT systems administration

Printer Troubleshooting, Google Workspace administration, Network printing issues, Cisco Meraki environments, Windows Server troubleshooting and administration, Basic remote IT support, MSP Managed Service Provider experience

Flow Charts, Microsoft Office, Computer security systems, IT systems and processes, G Suite applications

it security operations , Gdpr, Vulnerability Management, Incident Management, Threat Intelligence, Microsoft 365 Security Suite, Firewall and Router Administration, nist, Third-Party Risk Management, Security Governance, Network and Security Monitoring Tools

MFA, DMARC, hosting basics, SPF, DKIM, SaaS administration, systems software troubleshooting, general IT support, Process Documentation, ticket triage, basic security hygiene, least privilege, email deliverability, Arrow CRM

visualisation , SAP, Data Analytics, Erp, Dashboards, automation, Ai, itgc, ITAC, It Audit, SOX lifecycle tooling, IT control frameworks, workflow documentation, Sox