Eligibility Criteria:

Roles and Responsibilities:

Can visit our Restaurant Partners in the Field.
Provide service and customer support during field visits.
Install our POS software in their System / Device.
Give training about our product to our client.
Diagnose errors or technical problems and determine proper solutions to resolve their queries.
Build positive relationships with customers.
Research and identify solutions to software and hardware issues.
Understand the Root Cause for the ongoing problem
Ensure all issues are properly logged.

Additional Qualification and Skills:

Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Role: IT Support - Other

Industry Type: IT Services & Consulting

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Support

Education

UG: Any Graduate

Technical Support Engineer