SAP, Salesforce, CRM Tools, Basic analytical and problem-solving skills, Customer service issue resolution, Lean Projects, Data Entry, Analytics

lead qualification , Salesforce CRM (SFDC), business workflows , Lead Generation, AI tools, Operational Management, Enterprise application software, Microsoft Office Suite

customer communication , SAP, order delays, CRM Tools, credits returns and exception management, lead times, end-to-end order management, Customer Service Operations, Audit Compliance, Case Management, Excel proficiency, stock availability, SLA tracking, Production Planning, Manufacturing Operations, documentation standards, cross-functional coordination, DIFOT tracking

Analytical Skills, Order Management, Customer Support, Sales-related systems and databases

Ms Office, CRM Tools, Ophthalmic products, Scientific detailing, Product detailing, Product Presentations, Promotional strategies, Territory Management

Salesforce, AI tools, Gong, Outreach, LinkedIn Navigator