Note

This role is only open to candidates currently residing in the Philippines with full work authorisation.
Working days: Any five (5) days of the week.
This role requires working from 4:30 a.m. PHT to 1:00 p.m. PHT.

If you're looking to work in the B2B SaaS space, this is an opportunity to kick-start your career. This is a starting role at PriceLabs that will help you transition into non-technical roles across departments (Sales & Success, Marketing, Data Science, etc.).

About The Role

In this role, you will be the first point of contact for our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs customers and their businesses. Our customers love the support and service we provide, and your role will be not only to uphold similar standards but also to set new ones.

Taking ownership of customer issues reported and seeing problems through to resolution
Conducting product walkthroughs and providing resolutions to customers queries
Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Answering questions over email, phone calls, & live video calls.
Finding ways to go above & beyond to help customers

About You

Empathy and patience.
Curiosity and a problem-solving mindset.
Strong analytical background - our product is very math and numbers-heavy!
Solid verbal, written, presentation, and interpersonal communication skills
Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam.

How to apply for this position

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.

Tip: Avoid using AI-generated responses. We want to hear from you!

About PriceLabs

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.

Every day, we price over 600,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

In 2025, we scaled to;

600K+ listings
160+ integrations
300+ globally remote team
70K+ customers worldwide
40% diversity

Industry Awards Won

SaasBoomi 2021
The Shortyz 2020
The Shortyz 2023
STRive Awards 2025
STRive Awards 2026

We continue to grow exponentially, backed by a strong team to take us to the next level.

Why join PriceLabs

Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.
We are a remote-first organisation and accept work from home as the norm.

PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Graduate Programme - Philippines (Remote)