Position: Appointment Setter

Schedule: 6hrs/day

Key Responsibilities

Core Responsibilities

Conduct outbound phone calls to warm leads in a professional and engaging manner.
Qualify prospective customers based on predefined criteria and sales scripts.
Schedule qualified appointments directly into the assigned closer's calendar.
Meet or exceed daily activity targets, including outbound calls, contacts made, appointments booked, and show rates.
Maintain accurate and up-to-date customer information, notes, and follow-up tags within the CRM.
Follow established processes for lead management and appointment scheduling.
Collaborate with team members and leadership to improve call strategies, conversion rates, and overall performance.
Participate in coaching sessions, team meetings, and ongoing training initiatives.
Ensure a positive customer experience during every interaction.

Qualifications

Prior experience in outbound sales, telemarketing, appointment setting, lead generation, or a similar customer-facing sales role.
Proven ability to conduct high-volume outbound phone outreach to warm and/or cold leads.
Experience qualifying prospects using established criteria, scripts, or sales processes.
Familiarity with scheduling appointments for sales representatives or closers.
Working knowledge of CRM platforms and best practices for accurate data entry and lead management.
Demonstrated ability to consistently meet or exceed daily activity, booking, and conversion targets.
Excellent verbal communication, active listening, and interpersonal skills.
Strong organizational and time management skills with the ability to manage multiple tasks efficiently.
Adaptable and coachable, with the ability to refine call techniques based on feedback and performance metrics.
Self-motivated, goal-oriented, and able to work effectively in a fast-paced environment.