About us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

Provide WMOS system support with relations to customer requirements, operations requirements, and others as stated in site's SLA
Responsible in checking all errors that will occur in the translation of messages
Responsible in providing all the necessary data from external or internal customer with relations to WMOS data as approved by site lead.
Support on conducting review or creation of Standard Operational Procedures (SOP) and Work Instructions (WI) of your area, including understanding and detailing best practices and deviations that may occur during the process execution.
To provide WMOS system support especially on administering projects to operations, starting from idea creation to execution and sustainability, on performing system health checks covering operations and inventory, and any continuous improvement project initiatives.
Act as first line of defense on WMOS-related issues of, but not limited to, operations or inventory of site thru WMOS Production or Test environments.

Requirements

Graduate of IT, Business, Engineering, Supply Chain, or related field
Proficient in MS Office, including Excel, Access, Visio
Proficient in Power BI (preferred)
S trong knowledge of WMS systems (Manhattan WMOS ideal)
SQL proficiency
Strong analytical and problem‑solving skills
Knowledge of warehouse operations and inventory processes
Ability to train end-users and communicate across teams
Experience in troubleshooting integration and system issues
Ability to work independently fast-paced environment adaptability
Willingness for rotational

WMOS Superuser