Job Overview

The PMO is responsible for driving strategic, cross-functional transformation initiatives that strengthen organizational capability, accelerate business readiness and reinforce the RC culture within the market. Operating at the intersection of business transformation, capability-building and organizational effectiveness, the role will lead and coordinate high-impact initiatives related to AI capability development, change adoption, associate engagement, talent development, leadership alignment and culture activation. The role acts as a strategic integrator across functions, ensuring business priorities are translated into actionable programs that improve organizational agility, capability and performance.

Job Responsibilities

Strategic Transformation, Leadership/Stakeholder Partnership & Organizational Effectiveness

Lead & coordinate market-wide strategic initiatives that enhance organizational capability, effectiveness, engagement and readiness for future business needs
Support leadership teams in translating business priorities into structured transformation roadmaps and people-focused initiatives
Lead initiatives on workforce planning, talent management, and succession planning as structured projects.
Act as a change agent, driving organizational transformation and culture initiatives through project frameworks.
Coach line managers on leadership effectiveness and associate development.
Support career progression frameworks and performance management processes as part of talent projects.

AI Capability & Future Skills Enablement

Champion AI capability-building initiatives across the organization to improve productivity, decision-making and digital fluency
Identify capability gaps and coordinate learning interventions, workshops and programs related to AI and emerging technologies
Partner with local functional leaders to embed AI-enabled ways of working into daily operations & team practices
Partner with global and regional teams to pilot and scale AI solutions that improve productivity and employee experience.
Ensure ethical and inclusive use of AI tools, balancing efficiency with associate well-being.

Change Management & Adoption

Develop & implement change management strategies to support organizational initiatives and business transformation efforts
Drive stakeholder engagement, communication planning and adoption activies to ensure successful implementation of key projects
Assess org readiness and identify barriers to change, recommending solutions to improve adoption & engagement

Business Objectives & Governance

Ensure alignment with Mars business philosophy and operating principles in project execution.
Translate business objectives into project plans, milestones, and deliverables.
Provide inputs to the design of business goals and ensure project outcomes support agreed objectives.

Policies & Risk Management

Monitor compliance with local labor laws and employment regulations, advising managers through project structures.
Ensure consistent application of policies and practices across projects, mitigating risks of disputes or adverse legal actions.
Provide recommendations for policy adjustments to maintain competitiveness and talent attraction.

Culture & Associate Experience

Foster and strengthen the RC culture by leading initiatives that reinforce org values, collaboration and associate engagement & connection
Coordinate culture activation programs, engagement activities (including health & well-being) and internal communication initiatives
Monitor associate morale and attitudes, using surveys and impact plans as project tools.

Talent & Resourcing Projects

Support hiring managers through structured resourcing projects to fill critical roles.
Manage sourcing, assessment, and selection processes as project deliverables.
Recommend competitive packages to attract and retain talent.
Ensure line managers deliver on associate development plans (PDPs) through project tracking.
Standardize performance assessment processes across functions, ensuring consistency and accountability.
Drive improvement initiatives where performance gaps are identified.

Governance, Insights & Reporting

Establish clear project governance structures, dashboards and reporting mechanisms for strategic initiatives
Track program effectiveness, org engagement indicators and adoption metrics to support continuous improvement
Prepare executive-level updates and recommendations for leadership reviews and business planning

Job Requirements

Bachelor's degree in human resources, Business Administration, Organizational Development, Industrial Psychology, or related field.
Advanced degree (MBA, Master's in HR/OD, or equivalent) is preferred, especially with specialization in Digital Transformation, Project Management, or AI applications in business.
Professional certifications in Project Management or HR (SHRM, CIPD, HRCI) are an advantage.
Exposure to AI, data analytics, or HR technology platforms through formal coursework, certifications, or practical experience is highly desirable.
Human Capital & Workforce Strategy: Strong background in HR/P&O, organizational development, or workforce planning within multinational or complex business environments.
Project Management Expertise: Proven experience leading cross-functional projects, with ability to translate business objectives into structured plans, milestones, and deliverables.
AI & Digital Transformation: Practical exposure to AI applications in HR or workforce processes (e.g., recruitment, analytics, learning platforms, automation). Experience in evaluating, piloting, or implementing digital tools that enhance productivity and employee experience.
Talent Management: Demonstrated success in designing and executing talent attraction, retention, and succession strategies.
Change Management: Experience acting as a change agent, driving organizational transformation and culture initiatives in volatile or evolving markets.

Project Management Officer (PMO)