Veli Asia, headquartered in Manila, brings the proven entertainment solutions of VeliTech to Asian markets. As a direct subsidiary of VeliTech, we represent the complete VeliTech product portfolio while providing local expertise and support across Southeast Asia, South Korea, and India.

We are looking for a Sales Administrator to join our Veli Asia team.

In this role, you'll help keep our sales operations running smoothly by maintaining CRM quality, supporting reporting, coordinating internal processes, and ensuring our Sales Managers can focus on what they do best - building client relationships and closing deals.

Please note: This is a sales operations and administration role, not a direct sales position.

As this role supports our Sales team across Asia, candidates should be based in, or able to work within, an Asian (or closely aligned) time zone to enable effective day-to-day collaboration.

Key Responsibilities

CRM Management

Maintain high-quality CRM data across all assigned Sales Managers
Ensure opportunities are updated daily and reflect the correct sales stage
Verify that mandatory CRM fields are completed accurately
Monitor pipeline hygiene and identify missing or outdated information
Follow up with Sales Managers to ensure CRM compliance

Sales Process Support

Track opportunities moving through the sales pipeline
Ensure required documentation is completed before each stage progresses
Monitor handovers between Sales and Account Management
Follow up on outstanding actions and internal deadlines
Help prepare customer information before meetings when required

Reporting & Administration

Prepare weekly and monthly sales reports
Track KPIs and sales activity
Assist management with pipeline reviews and forecasting
Ensure customer documentation is organised and accessible
Support meeting preparation with reports and relevant data

Coordination

Coordinate with Legal, Finance, Product, Account Management and Integration teams
when administrative actions are required
Follow up internally to ensure agreed actions are completed
Escalate delays or missing information where appropriate

Process Improvement

Identify recurring administrative bottlenecks
Suggest improvements to CRM usage and internal workflows
Help maintain documentation, templates, and process guidelines
Use and operate AI tools to analyse sales and operational data, draw actionable
conclusions, and continuously improve processes and results

What We're Looking For:

Highly structured and detail-oriented
Excellent organisational skills
Strong sense of ownership and accountability
Comfortable following up with colleagues and ensuring deadlines are met
Able to prioritise multiple tasks simultaneously
Strong written and verbal English
Confident using CRM systems and Microsoft Office / Google Workspace
Positive, proactive, and service-minded attitude

Requirements:

2+ years in Sales Administration, Sales Operations, Business Administration, or a similar role
Previous experience working with CRM systems (HubSpot, Salesforce, Zoho, Pipedrive or similar)
Strong Excel / Google Sheets skills
Practical experience using AI tools for data analysis, insight generation, and process improvement
Excellent communication skills in English
High attention to detail
Ability to work independently while supporting a distributed international sales team
Comfortable working across different time zones

Nice to have:

Experience within iGaming, SaaS, software, or B2B technology
Experience supporting international sales teams
Familiarity with sales pipelines and forecasting
Experience producing management reports and KPI dashboards

HIRING PROCESS: Intro Call with TA Specialist → Technical Interview → Final interview → Offer

Shortlisted candidates will be required to prepare and present a presentation during the Technical interview.

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