We're looking for a highly organised and proactive Sales and Operations Coordinator to support sales, business development, and day-to-day operations across the organisation.

This role is ideal for someone who is strong in administration but understands sales — someone who knows the importance of timely follow-up, keeping CRM information accurate, coordinating meetings, and making sure opportunities and tasks don't fall through the cracks.

You'll be closely involved in CRM management, lead and meeting follow-up, sales administration, documentation, social media, event coordination, and general business support. You'll also work across some shared systems and processes with related teams.

This is not a cold-calling role. The focus is on supporting warm leads and existing opportunities, following up with prospects, and helping move the sales process forward.

What You'll Do

Follow up on inbound and outbound leads after handover
Follow up with prospects after meetings and re-engage leads who have not responded
Schedule, coordinate, confirm, and follow up on meetings
Maintain accurate and up-to-date CRM records and pipeline information
Ensure follow-ups, tasks, and opportunities are actioned promptly
Support the preparation and administration of MSAs and other business documentation
Work across relevant business and Peoplegig systems as required
Manage organisational social media accounts and assist with drafting posts
Coordinate events, including event listings and RSVPs
Prepare first drafts of proposals and marketing collateral
Manage inboxes and calendars, including prioritising and resolving scheduling conflicts
Prepare regular updates on tasks, priorities, and pipeline activity
Identify opportunities to improve processes and ways of working
Make warm calls and send follow-up emails to existing leads and prospects
Provide general administrative and sales support as required

What We're Looking For

You'll be a strong fit if you're an experienced administrator or sales support professional who understands how sales processes work and is comfortable taking ownership of follow-ups and systems.

We're Looking For Someone Who

Has 2+ years of experience in sales administration, sales support, business development support, operations, executive assistance, or a similar role
Has hands-on experience managing a CRM, including data entry and pipeline management
Has ClickUp experience — this is a must-have
Experience with GoHighLevel (GHL) and/or HubSpot is highly preferred
Understands the importance of timely follow-up and progressing opportunities
Is highly organised and able to manage multiple priorities
Can quickly identify which tasks are urgent and act accordingly
Has strong attention to detail and follow-through
Has strong written and verbal communication skills
Is proactive and takes ownership rather than waiting to be chased
Is comfortable working across multiple stakeholders and systems
Can work independently in a fast-paced environment
Has experience with social media coordination and/or event administration
Is comfortable handling business documentation such as MSAs and proposals

What Success Looks Like

In this role, success means being the person the team can rely on to keep the sales process moving.

You'll Be Expected To

Keep CRM records accurate and current
Follow up promptly on leads, meetings, and outstanding responses
Ensure meetings are scheduled and confirmed
Keep prospects and opportunities progressing
Complete MSAs and other documentation accurately and on time
Provide regular updates without needing reminders
Understand and prioritise urgent tasks
Maintain strong communication with stakeholders
Ensure there are no missed or unconfirmed follow-ups
Identify and act on opportunities to improve processes

Systems & Tools

You May Work With

ClickUp – required
GoHighLevel (GHL)
HubSpot
Xero
Claude
Business email and calendar platforms
Other shared business and CRM systems as required

Why Join Us

This is an opportunity to take on a varied sales support role where CRM, administration, follow-up, coordination, and business development support come together.

You'll have an important role in keeping leads, meetings, documentation, and day-to-day sales activities organised and moving forward.

If you're naturally organised, commercially aware, proactive, and take pride in making sure nothing gets missed, we'd love to hear from you.

Sales & Operations Coordinator (AU Support)