ticketing systems , Stripe, Slack, Screenshots, Rate limits, Troubleshooting REST APIs, Linear billing tools, Systems Fluency, Browser issues, JSON error payloads, Customer Support, Technical Support, MCP integrations, Financial Data Literacy, API keys, Console logs

Excellent Written And Verbal Communication Skills, Proactive mindset with a willingness to learn and improve, Comfortable working independently in a fully remote environment, Fluent English spoken and written, Organised and able to manage multiple priorities, Strong problem-solving and decision-making ability

Critical Thinking, CRM platforms, SaaS platform, communication, live chat customer support, ability to learn new software platforms quickly, Problem-solving

Email Support, Technical problem-solving, Customer Support

JIRA, Stripe, intercom, zendesk, Front, G-Suite, Notion, Zapier

Mac Os, Windows, English, Customer Support

communication, customer service