Discover your 100% YOU with MicroSourcing!

Position: Professional Services Project Manager, B2B Telco

Location: Picadilly Site, BGC

Work Setup & Shift: Onsite | Day Shift

Be a part of something big at Microsourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Your Role

The Project Manager (PM) is responsible for delivering the Company's business projects to customers in a dynamic environment. This includes managing project delivery, reporting, financial tracking, and customer engagement. The PM may either lead projects directly or support senior managers on strategic programs. Success in this role requires strong scope and financial management, excellent communication skills, and the ability to manage cross-functional teams.

What You'll Do

Project Delivery Management : Lead the end-to-end delivery of business projects for customers, ensuring outcomes align with scope, budget, and timeline. This includes managing resources, schedules, risks, and stakeholder expectations.
Program Support : Collaborate with Senior Project Managers or Program Managers on large strategic initiatives. Provide hands-on support in planning, execution, and reporting to ensure program success.
Stakeholder Engagement :Act as the primary point of contact for internal and external stakeholders. Build strong relationships with clients, sponsors, and cross-functional teams to foster collaboration and trust.
Reporting and Documentation : Prepare and present regular status updates, executive reports, and project documentation. Ensure clarity, accuracy, and timeliness in all communications.
Financial Oversight : Monitor project budgets, track expenditures, and manage purchase/service orders. Ensure financial KPIs are met and cost overruns are addressed through approved change requests.
Compliance and Standards : Ensure all project management artefacts and processes comply with internal methodologies and industry best practices. Implement corrective actions when necessary.
Mentorship and Guidance : Provide support and guidance to less experienced project managers. Promote adoption of ePMO services and help improve overall project management competency within the team.
Process Improvement : Identify opportunities for operational efficiency and contribute to the development of project management tools, templates, and procedures.
Executive Communication : Produce high-quality reports and presentations for the Company's executive leadership. Communicate complex project information clearly and effectively.
Coordination and Collaboration : Work across departments and with external partners to align project activities, resolve issues, and ensure smooth delivery. Drive coordination efforts within the internal project team and the Joint ePMO.
Adaptability and Problem Solving : Navigate a fast-paced, evolving business environment. Respond decisively to unexpected challenges and maintain project momentum under pressure.

What You'll Need

Non-negotiables

Minimum of 2 years in project management, with a proven track record of delivering projects successfully.
Demonstrated experience supporting large teams and managing cross-functional stakeholders.
Education : Tertiary qualifications (University Degree or Diploma) in business, IT, engineering, or a related field.
Professional Skills : A strategic leader and analytical problem-solver who excels at navigating ambiguity to deliver decisive results. This professional combines expert administrative oversight—including full project lifecycle management—with superior communication skills to influence stakeholders and build high-performing, cross-functional teams.
Behavioural Competencies : A commercially astute professional with a proven track record of enhancing delivery performance and project management maturity through executive-level reporting and communication.
Technical Proficiency : Proficient in Microsoft Office tools including Excel, Word, Project, PowerPoint, and SAP.

Preferred Skills/expertise (Desirable, But Not Required)

Certifications: Recognized project management certifications such as CAPM, PMP, PRINCE2, or Agile methodologies.
Industry Experience: Background in ICT or telecommunications sectors, with familiarity in industry-specific challenges and practices.
Additional Technical Skills: Certifications like CCNA or ITIL. Knowledge of ICT software and hardware products. Experience with platforms such as Helix, SMART, and AWS.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing

You'll Have

Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply

Professional Services Project Manager, B2B Telco

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